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FIXED KitchenAid Superba no lights or Control Box display

j*ward

Premium Member
Joined
Jan 28, 2011
Messages
6
Location
TX
Model Number
KSCS23INSS01
Brand
KitchenAid
Age
1-5 years
The freezer and refrigerator lights, control box display and icemaker quit in my KitchenAid Superba refrigerator. If you turn it on and off it lights up and you hear the unit click on. Then it stops and turns itself off. The freezer and refrigerator still freeze and cool.The repairman said to replace the control box part #2319753. I replaced it and it still tries to cycle on and then turns the display off. The ice maker and lights never come on. Any help?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,321
Location
McMullen Valley, Arizona
Yes, thats the wrong part, he told you wrong, Hope you can get a refund, that part is over $350.

Here's the part you need, its the relay board you can order here:
Manufacturer part number WPW10219463


Its in the very back of your refrigerator, you have to pull your refrigerator out from the wall, then remove the lower back access panel, you have to remove the cover to change it, Unplug your refrigerator first.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,321
Location
McMullen Valley, Arizona
Your welcome, keep us posted.

Jake
 

j*ward

Premium Member
Joined
Jan 28, 2011
Messages
6
Location
TX
I received part WPW10219463 and can't find where its located in the back of the refrigerator. Working from your diagram, I can't find where part 16 in box 6 is. There is a compressor control circuit board not shown in box 36 but it's not what I have. It has to be there....
 

j*ward

Premium Member
Joined
Jan 28, 2011
Messages
6
Location
TX
Jake please disreguard my post. I found it just to the left of the compressor control unit #36 (grey plastic box). Box 6 (metal cover) is tucked inside the frame right beside Box 36. I took out the compressor controler box to get it out. When I did you could see the relay control board was fried with a visible burn mark. I replaced it and it works. I'm sold, Thank you.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,321
Location
McMullen Valley, Arizona
Excellent j*ward, good job.:)

Jake
 

Klunau

Member
Joined
Jun 16, 2013
Messages
1
Location
California
Just had the same experience.

In my case, the Relay Board had a visibly burned PCB trace. I strapped across the trace from point to point on the board by soldering in a jumper wire. Powered right up and all's well. Thanks for the hints!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,321
Location
McMullen Valley, Arizona
In my case, the Relay Board had a visibly burned PCB trace. I strapped across the trace from point to point on the board by soldering in a jumper wire. Powered right up and all's well. Thanks for the hints!

Good job, hopefully that will last, most of the time that's just a temporary fix.

The main cause of that control board going bad is too much heat load on the condenser coil and compressor. You'll need to check and clean the condenser coil, especially now that summer is almost here.

The factory recommends that you clean your condenser coil underneath your refrigerator every 6-12 months, if you have pets that shed hair, then every 3-6 months.:)

Some tips are here: Refrigerator - Maintenance Tips for your Refrigerator

The condenser coil is located on the bottom of your refrigerator behind the front bottom kickplate grill. Just open both refrigerator and freezer doors, then pull that kickplate grill off, PULL HARD it just unsnaps.

Then get a vacuum cleaner attachment or condenser brush to clean your condenser. Even better would be if you have an air compressor or shop vac to blow the condenser coils out, yes its a bit more messy on your kitchen floor, but it cleans it thoroughly.:)


Vacuum Hose Attachment 8171579A


Long Handled Bristle Brush L304433062


Jake
 
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