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KRFC704FPS01 KitchenAid Refrigerator no water fill icemaker/broken blue wire

Mph

Premium Member
Joined
Jul 2, 2022
Messages
3
Location
California
Model Number
KRFC704FPS01
Brand
KitchenAid
Age
1-5 years
A blue wire fell down through the ice maker hole and now the icemaker is not filling with water. I pulled out the icemaker and found where the missing wire goes. It sure how it was servered. Can someone tell me which part I need?
 

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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
132,647
Location
Redmond, Oregon
That's the fill tube heater wire. There is a service bulletin on this problem. I'm attaching it below.

Possible Concern: The in-door ice maker may stop working, or work intermittently. The customer may report low or no ice production.

Cause: The Fill Tube Heater may be inoperable due to broken wire. This may lead to a full or partial freezing of the fill tube creating a no water fill or low water fill of the ice tray.

Verify:
1. Visually Inspect Fill Tube for icing
2. Visually Inspect Fill Tube Heater Wires for breakage, or wear - if broken wire is found proceed to step 4.

3. Ohm out Fill Tube Heater Wire (53 - 61 ohms) a. If out of range Fill Tube with Heater Kit will need to be installed. Proceed to step 4 to check for control functionality.
4. Put Refrigerator into Service Diagnostic Mode and activate Test # 66. a. Check Voltage at terminal in Ice Maker Housing for >=12VDC. This is to confirm operation of the Control. b. If proper voltage is not found additional testing and parts may be required.
5. If functionality of the control is confirmed proceed with correction.

Correction: Replace Fill Tube with Heater.

Here's the Fill Tube with Heater Kit for your model you can order: W11366500

1. The Fill Tube with Heater kit will come with a push-in Christmas Tree Clip and zip tie. This will secure the heater wire to the back wall.
2. The technician must drill a hole according to instructions provided in the kit. a. A template will be included in the Fill Tube with Heater kit. b. The template will have a locating feature that must be cut out to align in back of Ice Maker Cavity.
3. Technician must remove any labels on the heater wires.
4. Put a small dab of food grade silicone adhesive on Christmas Tree clip and insert into drilled hole.
5. Secure Heater Wires to Christmas Tree Clip with Zip Tie. Do not overtighten.
6. Verify Functionality after repair. a. Run Service Test # 66 - Verify heater is functional (6.1 watt)

Jake
 

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Mph

Premium Member
Joined
Jul 2, 2022
Messages
3
Location
California
Old fill tube is free from clubs but does not want to pull out.
Is there a trick or does it just take a lot of force?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
132,647
Location
Redmond, Oregon
No trick that I'm aware of, Just a lot of force.

Jake
 

Mph

Premium Member
Joined
Jul 2, 2022
Messages
3
Location
California
Thank you.

The tube is half out but the heat wire and foil wrap separated from the line.
I aborted the mission for now.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
132,647
Location
Redmond, Oregon
Ok, let us know when you give it another go, you may need to warm that area up a little bit get it all the way out.

Jake
 
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