• Please note, some of the links on our site are affiliate links (Learn More)

FIXED KRFF707ESS01 KitchenAid Refrigerator Not making ice

dannydy

Premium Member
Joined
Aug 6, 2021
Messages
8
Location
USA
Model Number
KRFF707ESS01
Brand
KitchenAid
Age
1-5 years
My KitchenAid Refrigerator Not making ice after have to defrost and replace the evaporator fan.... I did all the checks and very thing pass but notice inside the ice bin its 30 degree where the ice sits.. I need so help or directions...
 

Attachments

  • 2021-08-06 16.32.39.jpg
    2021-08-06 16.32.39.jpg
    256.3 KB · Views: 21

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,591
Location
McMullen Valley, Arizona
Which evaporator fan motor did you replace? The one in the freezer? Or the one in the refrigerator section?

You will need to give it up 72 hours to start making ice after you defrosted the evaporator coil and replaced the evaporator fan motor.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,591
Location
McMullen Valley, Arizona
Put the thermometer in the freezer section and tell us what it reads in 2 hours.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,591
Location
McMullen Valley, Arizona
28 degrees? That's way too warm, needs to be less than 10 degrees to make ice.

Do you hear the freezer(evaporator) fan motor running in the freezer?

Do you see frost build-up on the back panel inside the freezer?

If so do--->Service Test - 6: Defrost Heater/Bi-Metal
NOTE: If bi-metal is open, it will need to be bypassed for heater to operate.
Heater should be ON. Display will be blank until a valid reading is displayed (01 = bi-metal closed, 02 = bi-metal open).

I'm attaching the data sheet below that shows you how to enter diagnostics to do that.

Jake
 

Attachments

  • W10832298-RevA.pdf
    4.1 MB · Views: 37

dannydy

Premium Member
Joined
Aug 6, 2021
Messages
8
Location
USA
There is no build up of frost or anything.... What is next area to look at..
 

Attachments

  • 2021-08-08 08.33.31-2.jpg
    2021-08-08 08.33.31-2.jpg
    331.6 KB · Views: 27
  • 2021-08-08 08.34.26.jpg
    2021-08-08 08.34.26.jpg
    127.9 KB · Views: 27

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,591
Location
McMullen Valley, Arizona
Do you hear the freezer(evaporator) fan motor running in the freezer?
If the freezer fan motor is running, and no frost build-up then you have a sealed system problem and you will need to have KitchenAid come out under your 5 year parts and labor warranty on the sealed system.

I'm attaching your warranty sheet below.

Jake
 

Attachments

  • warranty-W10859998-W.pdf
    2.1 MB · Views: 28

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,591
Location
McMullen Valley, Arizona
Glad to help Danny!

Jake
 

dannydy

Premium Member
Joined
Aug 6, 2021
Messages
8
Location
USA
Jake you was correct.... Kitchenaid tech stop by and said yes you have leak and cover by warranty... but the parts are out stock...
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,591
Location
McMullen Valley, Arizona
Glad to hear that Danny, let us know how it goes when the parts become in-stock again and when the KitchenAid tech comes back out to fix it for you under warranty,

Jake
 

dannydy

Premium Member
Joined
Aug 6, 2021
Messages
8
Location
USA
its all fix and making ice and keeping everything cold..


Thank you jake!!
 

Attachments

  • 2021-08-27 12.17.39.jpg
    2021-08-27 12.17.39.jpg
    541.5 KB · Views: 22
  • 2021-08-27 13.50.18.jpg
    2021-08-27 13.50.18.jpg
    1 MB · Views: 20
  • 2021-08-27 15.11.06.jpg
    2021-08-27 15.11.06.jpg
    614.6 KB · Views: 20
  • 2021-08-28 12.03.07.jpg
    2021-08-28 12.03.07.jpg
    91.7 KB · Views: 21

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,591
Location
McMullen Valley, Arizona
Excellent Danny, glad to hear the KitchenAid tech. fixed it for you, and now you have good cooling and good ice making.(y)

Thanks for the update!

Jake
 
Top