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KRMF706ESS01 KitchenAid Refrigerator not cooling (freezer working fine)

srrepaka

Premium Member
Joined
Jun 3, 2020
Messages
11
Location
75063
Model Number
KRMF706ESS01
Brand
KitchenAid
Age
1-5 years
Hi,

Our refrigerator Kitchen Aid KRMF706ESS01 is not cooling. I tested the temperature and it's around 59 F but the freezer seems to be fine. I tried to look upon how to diagnose the problem but could not. I really appreciate any help.

thanks.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
137,523
Location
Vicksburg Junction, Arizona
Hi,

Do you hear the FRESH FOOD EVAPORATOR FAN MOTOR running in your refrigerator section?

If not: Then pull your refrigerator out from the wall and remove the cover over the main control board, then on the main control board P14-3(YELLOW) and P14-4(RED) are the wires to the R(refrigerator)C(compartment) EVAP FAN MOTOR. If you are getting 12.7 Volts DC then your problem is the FRESH FOOD EVAPORATOR FAN MOTOR.

Here's the FRESH FOOD EVAPORATOR FAN MOTOR for your model you can order:
Evaporator Fan Motor W11087438


To access it: Look at page 5-9 and 5-10 here: https://www.dropbox.com/s/s5wx9d9xppw3wry/R-114 JOB AID W10444924.pdf?dl=0

It will show you how, you may have to remove the Air Tower and the Deli Drawer first, Deli Drawer removal is on 5-7 and 5-8.

Let us know what you find.

Jake
 

Tahir

Member
Joined
Mar 3, 2022
Messages
1
Location
Usa
Hi Jake, I removed the connector from the board and checked the voltage on the board pins (3 and 4). It’s not showing anything. Please help.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
137,523
Location
Vicksburg Junction, Arizona

Chris107

Premium Member
Joined
Jan 5, 2023
Messages
2
Location
St. Louis
Ive had a similar problem. Mine was icing up then wouldn’t cool below 45. I replaced the evaporator fan motor W11087438. Still wont go below 40 to 45 degrees. Freezer is working fine.
any help would be appreciated. Thanks
 
Last edited:

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
137,523
Location
Vicksburg Junction, Arizona
Hi Chris, do you have the exact same model number KRMF706ESS01 ?

The model number tag is located inside the refrigerator section on the upper walls or ceiling.
 

Chris107

Premium Member
Joined
Jan 5, 2023
Messages
2
Location
St. Louis
Yes sorry same model. Fan runs coil temp will get down to 19 degrees If you select max cold. Just doesn’t seem like it runs long enough. Ran it through the diagnostics and passed all the test
thanks
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
137,523
Location
Vicksburg Junction, Arizona
Then you will need to replace the main control board I posted the link to in post #4 above.
 
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