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KRMF706ESS01 KitchenAid refrigerator won't cool below 45 degrees

rdub35

Member
Joined
Jan 6, 2022
Messages
1
Location
Baton Rouge
Model Number
KRMF706ESS01
Brand
KitchenAid
Age
1-5 years
KRMF706ESS01 refrigerator only a year and 3 months old won't cool below 45 degrees. Freezer works fine. Had it inspected and said I need a new USER INTERFACE but couldn't guarantee that would fix it and IT'S NOT EVEN COVERED!!!! How is this possible????
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
128,926
Location
Redmond, Oregon
Sounds like the repair person that said that is either ignorant of this problem, or trying to rip you off.

The first thing we check is to make sure the refrigerator evaporator fan motor is running, if so then check to make sure the evaporator thermistor is in the proper place per the service bulletin.

There is service bulletin on this problem. I'm attaching it below. Read page 2 and page 3 to make sure the evaporator thermistor is in the proper place.

Watch this video to get access to the refrigerator evaporator coil to make sure the evaporator fan motor is running and to make sure your evaporator thermistor is in the proper place.


Let us know what you find.

Jake
 

Attachments

  • service-pointer-w11092686-revg (1).pdf
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