KRSC503ESS00 KitchenAid side-by-side refrigerator cooling intermittently

[Dan O.]

Do you have any idea where I can find the part number?

Jake linked to the proper part in his previous message. Click on the part number.

The evaporator fan motor in the refrigerator section, inside the Foam housing part# W11098695, it comes together as a complete assembly

JFYI

Dan O.

 

[Anja]

Thank you!!!! I already found it. 😀😀😀
Do you think this could be the problem even though it is running every now and then?
The temperature within the refrigerator varies between 34 and 60 degrees…..is this what happens when the little fan is not working properly?

 

[Jake]

Thanks @Dan O.

Do you think this could be the problem even though it is running every now and then?
The temperature within the refrigerator varies between 34 and 60 degrees…..is this what happens when the little fan is not working properly?

Yes, like I mentioned earlier: --->Usually its that Styrofoam cover with the little fan if your voltage to it is correct.

 

[Anja]

Thank you!!!!
I will double check the voltage again and then, I guess, order the part. 😀😀😀

 

[Jake]

Ok, sounds good.

 

[Anja]

Oh my, I just went to remeasure, but of course now it wouldn’t do me the favor and run. And the temperature in the refrigerator side is already up to almost 58°😳😳😳
I just checked, for some reason now it is cooling, but when I looked behind the Styrofoam cover, the little fan is not running. Does that mean this still could be the problem? How come it’s cooling now??? This thing is driving me nuts🤔🤔🤔

 

[Jake]

Those are good questions, but I can't answer them without speculating and I'd rather be there with u and the machine to test voltage readings.

 

[Anja]

good morning!!!!
Oh my, when I checked this morning the little fan inside the styrofoam is running!!!!!!!
Any ideas what I should do? If I did it right, I was getting 13 volts. What setting should I have the multimeter on? Sorry for those stupid questions….I don’t know anything about refrigerators…☺️☺️☺️

 

[Jake]

You should be getting 14 volts DC to that fan motor.

What setting should I have the multimeter on?

Volts DC

 

[Anja]

Good morning!
This refrigerator really has a mind of its own. At the moment it’s cooling the little fan within the Styrofoam cover is running, but it makes some weird noise that does not sound healthy at all. I hope I can attach this here. Maybe you know what this could be

 

[Jake]

Yes, that's a bad fan motor. Did you order it already?

The evaporator fan motor in the refrigerator section, inside the Foam housing part# W11098695, it comes together as a complete assembly

 

[Anja]

Thank you very much. I just ordered it. Let’s hope this solves the problem!!! It’s been the same for the last week. For a couple of days it cools fine at about 36° and next days it will be 65°!!!!!!

 

[Jake]

Yes, it should solve the problem.

 

[Anja]

I’m waiting for the part. Will text you as soon as I have replaced the old one. Thank you so much!!!

 

[Jake]

Your welcome!

 

[Anja]

I did replace the part, but nothing has changed. The noise is still there and the refrigerator only cools intermittently for a couple of days.
Any idea what else it could be?

 

[Anja]

Still makes this weird noise….

 

[Jake]

That's very odd, then it must be the main control board, that's all it can be at this point.

Here's the main board for your model: WPW10743957 Cntrl-Elec

 

[Anja]

Oh my, do you think I should order a new one? Is it worth it?

 

[Jake]

That I don't know, I've not run across this issue as of yet on my service calls.

You may want to Contact KitchenAid to come out at 800-422-1230 to get a 2nd opinion first.