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KSCS23FVSS01 KitchenAid Refrigerator - Water/ice dispenser panel not working.

Mcnabb75

Premium Member
Joined
Sep 26, 2018
Messages
120
Location
Greenville SC
Model Number
KSCS23FVSS01
Brand
Whirlpool
Age
6-10 years
More of a dummy check type of question.
The front panel display is dead. Found the schematic and checked power. The control panel behind the dispenser has 120v. WP2303843 (control board)
Was trying to check voltage to the display panel. Figured it was p1 and p3. When I do, the dc volts just jump all over place. P1 and p3 are the only combination that gets any reading.
Assuming that the control panel needs to be replaced not the display?
Hate to waste money...

Thank you for your time
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,506
Location
McMullen Valley, Arizona
On the dispenser board you will see a P6 connector, use your multimeter to volt test between P6-1 and P6-2 and P6-3 you should read 14 volts DC within any of those pins.

If you get 14 volts DC, then order front display panel assembly, that is where the problem is--->Unfortunately Its No Longer Available.

Here's the dispenser board for your model:
WP2303843 Electronic Control Board


Here's the front display panel assembly for your model:

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,506
Location
McMullen Valley, Arizona
Glad to help!

Jake
 
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