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FIXED KSCS25INSS01 KitchenAid Refrigerator not dispensing ice.

BigSam

Premium Member
Joined
Aug 11, 2021
Messages
3
Location
charlotte
Model Number
KSCS25INSS01
Brand
KitchenAid
Age
More than 10 years
I confirmed there is ice in the unit. The fingers are pointing out. I checked the optics - the light is on when the flap is closed. What other diagnostics do I need to do to uncover the problem?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,689
Location
McMullen Valley, Arizona
You mean the ice dispenser is not dispensing ice into your glass?

OR

The ice maker is NOT making ice at all?

If the latter, put a freezer thermometer in your freezer and tell us what it reads in 2 hours.

Jake
 

BigSam

Premium Member
Joined
Aug 11, 2021
Messages
3
Location
charlotte
Neither. There is ice in the mold, but it has not been ejected into the dispenser.
The ice strippers are not 'flipping' the ice.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,689
Location
McMullen Valley, Arizona
--->Put a freezer thermometer in your freezer and tell us what it reads in 2 hours.

The temperature inside the freezer must be a constant 10 degrees or below at all times for the ice maker to work properly.

Jake
 

BigSam

Premium Member
Joined
Aug 11, 2021
Messages
3
Location
charlotte
We had a power outage for several hours yesterday. Unit is now making ice.
I suspect the ice stripper mechanization was frozen, but that's just a SWAG.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,689
Location
McMullen Valley, Arizona
Excellent, glad to hear its working good again.(y)

Thanks for the update!

Jake
 
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