KSDB900ESS2 KitchenAid Dual Energy Range - Panel Not Working

[mmitsch]

Model Number

KSDB900ESS2

Brand

KitchenAid

Age

1-5 years

We have a KitchenAid KSDB900ESS2 Dual Power Range (gas cook top and electric oven). It has a digital panel control panel for the oven.

This morning it stopped working. There are not lights on at all on the panel and the light in the oven is off. The gas cook top burners work fine.

I looked at some videos and it seems it could be the display panel itself or a control board.

Do any of you know if there is a way to diagnose which of these 2 is bad?

Let me know and thanks!

Mike

P.S. - I think the parts are as follows. If you know if these are correct let me know.

Display
Manufacturer Part Number W10913685
Manufactured by Whirlpool

Main Board
Manufacturer Part Number W11099784
Manufactured by Whirlpool

Added complete model number

 

[Jake]

Hi Mike, Your missing the last digit of your model number.

Here's the results I get:
KSDB900ESS0
KSDB900ESS1
KSDB900ESS2
KSDB900ESS3
KSDB900ESS4

Click here: Appliance Parts

Then you will see a link that says: How to find a model number.

Jake

 

[mmitsch]

Hi Jake,

Sorry about that, and thanks for replying!

It's KSDB900ESS2

I attached a photo as well.

I think it might be the control board. I read on the web that another user had experienced the same symptoms due to a mouse. I opened up the top and there were mouse poops on the board (and I am assuming mouse urine too). Since none of the lights on the front panel work this seems like it might have been shorted.

What do you think?

Mike

 

[Jake]

Thanks Mike!

Here's the parts diagram for your model:

Parts for KitchenAid KSDB900ESS2: Cooktop Parts - AppliancePartsPros.com

Parts for KitchenAid KSDB900ESS2: Cooktop Parts in stock and ready to ship today. 365 days to return any part.

click.linksynergy.com

I read on the web that another user had experienced the same symptoms due to a mouse. I opened up the top and there were mouse poops on the board (and I am assuming mouse urine too). Since none of the lights on the front panel work this seems like it might have been shorted.

You are absolutely correct Mike, it would be the control board you'd need to replace.

Here's the control board for your model you can order:

Whirlpool W11099784 Cntrl-Elec - AppliancePartsPros.com

CNTRL-ELEC W11099784 / AP6245781 made by Whirlpool

click.linksynergy.com

Jake