model # ksrb25fkss01 the gear does not spin to move the ice out. Ideas?
B bcessario Premium Member Joined Sep 13, 2007 Messages 22 Location miami Aug 28, 2009 #1 model # ksrb25fkss01 the gear does not spin to move the ice out. Ideas?
Jake Appliance Tech - Admin Staff member Joined Aug 24, 2004 Messages 131,202 Location Redmond, Oregon Aug 28, 2009 #2 Hi, Do you hear any sound at all when you push the ice dispenser lever for ice? Like the auger motor turning or just humming? Jake
Hi, Do you hear any sound at all when you push the ice dispenser lever for ice? Like the auger motor turning or just humming? Jake
B bcessario Premium Member Joined Sep 13, 2007 Messages 22 Location miami Aug 29, 2009 #3 no noise at all from the motor, just the ice flap opening and closing. maybe a bad connection?
Jake Appliance Tech - Admin Staff member Joined Aug 24, 2004 Messages 131,202 Location Redmond, Oregon Aug 29, 2009 #4 Ok, you have a bad ice dispenser motor. Here's the one for your model you can order: Manufacturer's Number: 2188869 Its #32 here: http://content.searspartsdirect.com/...8114-00005.png To get to that motor just remove 2 screws#35 and then the cover#33 comes off. It should be located under the liner part that the ice bucket sits on. Jake<!-- / message --><!-- sig -->
Ok, you have a bad ice dispenser motor. Here's the one for your model you can order: Manufacturer's Number: 2188869 Its #32 here: http://content.searspartsdirect.com/...8114-00005.png To get to that motor just remove 2 screws#35 and then the cover#33 comes off. It should be located under the liner part that the ice bucket sits on. Jake<!-- / message --><!-- sig -->