• Please note, some of the links on our site are affiliate links (Learn More)

KSSO48FTX20 KitchenAid Refrigerator - Ice Bin slowly becomes a clump

RyaninAZ

Premium Member
Joined
Dec 15, 2019
Messages
21
Location
Phoenix, AZ
Model Number
KSSO48FTX20
Brand
KitchenAid
Age
6-10 years
Hello,

The ice bin in my Kitchenaid KSSO48FTX20 slowly turns into a clump which forms in the back left corner and slowly grows turning the bin into one large clump over the course of several months. I tried changing the freezer temp and even removing the light bulb directly below the ice bin and neither of those solved the issue. I'm guessing I have a very slow leak as the clump starts small and continually grows larger. I have watched the ice maker during the dump and fill cycle and I don't see any water dripping out nor do I see any icicles hanging from the ice maker. The unit otherwise works fine except for filling the bin a little higher than I'd like which causes some cubes to fall out when the bin is full.

I searched around and saw a thread about the water inlet valve being replaceable. I'm not sure if this is my issue or not so I thought it would be best to post a thread.

Thanks for the help!
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,788
Location
Murray, Utah 84107, United States
Sounds like the water valve. Is there any ice in the fill tube?
whirlpool-valve-solenoid-single-wp2307650-ap6007185_01_m.jpg
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,788
Location
Murray, Utah 84107, United States
The fill tube is behind the ice maker and sits in the fill cup on the ice maker. Use a good flashlight. You might need to remove the ice maker.
 

RyaninAZ

Premium Member
Joined
Dec 15, 2019
Messages
21
Location
Phoenix, AZ
Okay I think I got a few good shots of it. Only appears to be one small piece of ice the on the left side. Looks pretty clean otherwise.

I do notice frost buildup behind the bin. Is this normal?
 

Attachments

  • 20201125_105702.jpg
    20201125_105702.jpg
    102.9 KB · Views: 119
  • 20201125_105757.jpg
    20201125_105757.jpg
    107.5 KB · Views: 115
  • 20201125_105802.jpg
    20201125_105802.jpg
    96 KB · Views: 121
  • 20201125_105831.jpg
    20201125_105831.jpg
    147.5 KB · Views: 121
  • 20201125_110658.jpg
    20201125_110658.jpg
    158.3 KB · Views: 124

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,788
Location
Murray, Utah 84107, United States
It's too hard to see inside the tube itself. The frost doesn't look normal. Your pic is too close. Is that the evaporator cover?
 

RyaninAZ

Premium Member
Joined
Dec 15, 2019
Messages
21
Location
Phoenix, AZ
I'll probably need to remove the ice maker to see inside the tube more.

Here are some better pics of the frost. It's behind the ice bin which is about the middle of the freezer section. Could this be related to the ice forming into a block?
 

Attachments

  • 20201125_122043.jpg
    20201125_122043.jpg
    320.4 KB · Views: 123
  • 20201125_122027.jpg
    20201125_122027.jpg
    230.8 KB · Views: 114
  • 20201125_122031.jpg
    20201125_122031.jpg
    149.1 KB · Views: 125

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,788
Location
Murray, Utah 84107, United States
That looks like a defrost issue. Are you having any cooling issues? Does that frost go all the way to the bottom?
 

RyaninAZ

Premium Member
Joined
Dec 15, 2019
Messages
21
Location
Phoenix, AZ
I haven't noticed any problems with cooling. Sometimes the actual temp will drop about 4 or 5 degrees below the set temp for a short period of time, but I assumed that was just normal from the compressor going into high operation.

The frost goes a little below the ice bin. You can see some in the section right below it. But it doesn't go all the way to the bottom. There nothing in the next "section" below.
 

Attachments

  • 20201125_141004.jpg
    20201125_141004.jpg
    235.7 KB · Views: 106

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,788
Location
Murray, Utah 84107, United States
That's right where the fan motor is. The fan motor could be causing both problems. Sometimes when they wear out the motor starts running hot. See if the fan motor is covered with frost.
 

RyaninAZ

Premium Member
Joined
Dec 15, 2019
Messages
21
Location
Phoenix, AZ
Do I just remove these screws and panel to check the motor?
 

Attachments

  • Screenshot_20201125-153335.jpg
    Screenshot_20201125-153335.jpg
    1 MB · Views: 102

RyaninAZ

Premium Member
Joined
Dec 15, 2019
Messages
21
Location
Phoenix, AZ
I didn't remove the panel completely but pulling it back I was able to see the fan blades. I don't see any frost.

Most of the frost is just above this area where the fan is. Should I remove the panel directly behind the ice bin and see what's there?
 

Attachments

  • 20201125_181027.jpg
    20201125_181027.jpg
    158.6 KB · Views: 111
  • 20201125_181131.jpg
    20201125_181131.jpg
    91 KB · Views: 104
  • 20201125_181141.jpg
    20201125_181141.jpg
    73.1 KB · Views: 108

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,788
Location
Murray, Utah 84107, United States
Should I remove the panel directly behind the ice bin and see what's there?
It's just an air channel. I've never seen that before and if it's warm air, it's probably why the ice clumps. Look in the dispenser and see if the ice door is closing all the way. That would make sense and explain the frost and ice cubes sticking.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,788
Location
Murray, Utah 84107, United States
So much for that idea...Lol Let me look at the service information on that model and I'll see what I can come up with.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,788
Location
Murray, Utah 84107, United States
Force the ice maker into a harvest cycle. Use your flashlight and check the ice maker operation. Let's make sure the heater isn't sticking on. At the end of the harvest cycle is the fill cycle. Make sure there's no splashing or dripping or overfilling. To force cycle the ice maker, remove the cover over the ice maker power module and locate holes "T" and "H". Use a short piece of insulated wire bent in the shape of a U and short holes "T"and "H". As soon as the white gear starts to turn remove the wire. You may need to hold the door switch closed.
R-IM T H.jpg
 

RyaninAZ

Premium Member
Joined
Dec 15, 2019
Messages
21
Location
Phoenix, AZ
Thanks Rick. I'm going to be gone most of the day for thanksgiving. I will run this test Friday and see what happens. I can video the harvest cycle to check for overfill, splashing or dripping. As for the heater sticking on, how would I check for this?
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,788
Location
Murray, Utah 84107, United States
The heater is on the bottom of the ice maker. It's only on for a short time, until the ejector reaches the 7 o'clock position. After the harvest cycle and after the fill cycle the heater should be cool.
 
If you feel that you have benefited from this site, and would like to show your appreciation.
Top