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KSSP36QJS00 not cooling

NathanH

Premium Member
Joined
Sep 13, 2008
Messages
5
Location
Huntsville, AL
Funny how I've had a 6 year-old KitchenAid dishwasher (KUDS01DJSS0) and a 6 year-old KitchenAid refrigerator both go on the fritz within the same month. Can we say "out of warranty?"

This is a built-in side-by-side. I've noticed it getting a little warmer over the past few days. The milk spoiled and the ice began to melt a couple days ago. The fan and compressor are still running, as far as I can tell by listening. And, I vacuumed all the dust out of the condensor. I increased the temp knobs up to max cold, and a thermometer in the freezer reads 32 deg F this AM. Could this be a coolant leak? I'm thinking it's already time for a tech, but I thought I would ask.

Thanks
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,029
Location
McMullen Valley, Arizona
First check for a auto-defrost problem, take some food out of your freezer and look on the lower back panel inside your freezer and see if you have frost build-up on that panel, if so, then you have a part thats bad in the auto-defrost system. Also check to make sure you hear your freezer fan blowing in your freezer.

If both are ok, then make sure your condenser fan near the compressor is blowing as well, if all checks ok, then I'd say you have a sealed system/compressor problem. Check your sealed system warranty, some models have up to a 12 yr. sealed system/compressor warranty on them with KitchenAid.


Jake
 

NathanH

Premium Member
Joined
Sep 13, 2008
Messages
5
Location
Huntsville, AL
Did find frost on back panel !

Jake,

Thanks again for your reply. I surprisingly did indeed find some frost on the lower back panel in the freezer. Not a lot, but maybe almost a half-inch thick near the bottom.

What does this mean as far as the potential problem? An appliance tech is already scheduled to come by on Monday AM. What questions should I be prepared to ask? Hopefully this will not be as dire as a compressor problem.

Thanks,
NathanH
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,029
Location
McMullen Valley, Arizona
Ok Nathan, then its possible its just a auto-defrost part thats bad.

Not much to ask him at first, let him/her diagnose it, he/she should take off the back panel inside your freezer and look at the frost pattern on the evaporator coils. You can ask him/her that, about the frost pattern on the evaporator coils.

I always show my customers the evaporator coils.



Pic from Appliance411

Jake
 

NathanH

Premium Member
Joined
Sep 13, 2008
Messages
5
Location
Huntsville, AL
Bingo! - Defrost Heater

This is the problem. The tech took one look at the frost inside the freezer and knew what to look for. An electric meter showed the defrost heater was bad.

He took a hairdryer, defrosted the evaporator, and the fridge is back in business until the new part comes in.

Thanks again for your help.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,029
Location
McMullen Valley, Arizona
Excellent, glad the tech. found the problem.:)

Here's the defrost heater assembly for this model, in case others with this model need to order it as well:
<a href="http://click.linksynergy.com/fs-bin/click?id=YO6223WzStY&offerid=142421.689438703&type=10&subid=">Manufacturer's Number: 2006749
</a><img alt="icon" width="1" height="1" src="http://ad.linksynergy.com/fs-bin/show?id=YO6223WzStY&bids=142421.689438703&type=10&subid=">

Jake
 
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