LFXS24623 LG Refrigerator ice chute does not fully close.

JoeK

Member
Joined
Aug 25, 2018
Messages
1
Location
RI
Model Number
LFXS24623
Brand
LG
Age
Less than 1 year
I have a brand new LG refrigerator with ice in the door. The problem is the flap on the ice chute does not close tightly. Cold air pours out of the partially opened cover, especially when the unit is actively blowing cold air into the ice maker to make ice. The flap automatically opens when I hit the paddle on the door to dispense ice, then automatically closes after a few seconds, but NOT tightly. This cold air is leading to condensation forming all over the door dispenser and dripping down the front of the refrigerator. It seems like a spring is missing that would keep the flap tight to the ice chute opening. Has anyone had this problem before? If so, is the flap missing a part or broken, or is this just poorly designed?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
104,357
Location
McMullen Valley, Arizona
Hi,

Since its brand new you have a 1 yr. warranty on it from LG.

Contact LG at 800-243-0000 and they will come out to fix it for free.

Jake
 
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