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LG Refrigerator LFX31925ST freezer/fridge not cooling - no codes

Moankrlast5

Premium Member
Joined
Oct 5, 2015
Messages
3
Location
Texas
Model Number
LFX31925ST
Brand
LG
Age
6-10 years
Soo...my LG regriferator stopped cooling in both the freezer and fridge areas. The compressor runs, but is very quiet and does not feel warm to the touch. Air is blowing in the fridge, but it's not cold....just kind of "cool".

I had the fridge unplugged overnight and didn't really see any water this morning, like you might if it was defrosting.

The display is showing no error codes on it's own. Do they just pop up on their own? Not sure if I can run diagnostics with out calling into LG customer service and using my phone to get the codes.

Purchased in Feb 2012. I think the compressor, if that's the problem, might be under warranty still???

I am hoping to trouble shoot on my own before calling for service. I am 2 hours away from the closest LG repair center. A service call for 100 miles will be costly.

Thanks!
 

gkaipa

Member
Joined
Jun 6, 2020
Messages
1
Location
Texas
I have the same problem with mine. Would you please let me know how fixed the issue?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
113,150
Location
McMullen Valley, Arizona
We must of missed this thread by accident last Aug.

If the compressor and fans are all running and its not getting cold at all that indicates a sealed system problem. LG has had many issues with their compressors over the last few years.

You should have a 5-10 year warranty on the compressor, so you will need to contact LG at 800-243-0000 to come out and replace it if the compressor and fans are all running and its not getting cold.

Jake
 

Nanc

Member
Joined
Jun 19, 2020
Messages
1
Location
predido key fl
I have called LG 15 times with no results--the repair folks will take your service call money but refuse to fix compressor--LG has not paid them for 1000.00 worth of claims. LG knows they should fix this problem and lost the lawsuit. You call they tell u some crap, lie and put u on hold--come back 3 times to check in then hang up--try it--let me know!!
 
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