LG Washer WM3400CW Coin Trap full of water

[Waltz C]

Model Number

WM3400CW

Brand

LG

Age

1-5 years

I have an issue with my LG Washer WM3400CW.
I noticed my washer started smelling really funky and used the little hose to drain the water. Not much came out.

Then I notice the coin trap access. When I unscrewed it, about 2-3 quarts of water came out. I ran the washer through a cycle and it did smell better. I thought that was the end of my issue.

I then noticed when the washer was finished, the clothes at the bottom were still soaking wet. There was water still in the washer. I opened the coin trap again, and got the same 2-3 quarts of water.

Now I open it after every load, and get 2-3 quarts of water every time. One repair man said it was the drain pump. I tested this by checking how much water drained from the drain hose. Another repair man said the end of the drain hose is sitting in water and it can’t pump the water because if that. I extended the drain pipe to fix that. It’s still getting 2-3 quarts of water every time. He also told me getting that much water is normal. I don’t believe that. Does anyone have any idea how to fix this? The washer is only 2.5 years old.

 

[Jake]

What I do is pull the drain hose up from the standpipe and watch how fast the water drains out, it should drain out very fast with lots of water pressure coming out the drain hose and all the water should drain within 90 seconds.

Here's the entire drain pump assembly: Pump Assembly,drain AHA75693425

Here's just the drain motor: Motor Assembly,dc,pump EAU63743803

 

[StephanieA]

I am having this same exact problem from my LG Washer. Purchased about the same time except it is a WM3700HVA. SO much water leaks out.