MAH5500BWW Maytag Neptune washer all lights are on but buttons dont respond

akashazam

Premium Member
Joined
Oct 17, 2019
Messages
2
Location
Ga
Model Number
MAH5500BWW
Brand
Maytag
Age
More than 10 years
we have a
Maytag Neptune Front End Washing Machine
at my son's college apartment
Model MAH5500BWW
Serial # A9813846EP

and for some reason,all the lights are on but no buttons work. If you leave it off for a few hrs it will then work. We tried unplugging it for less time but it does not work still.

Added complete model number
 
Last edited by a moderator:

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,840
Location
McMullen Valley, Arizona
Hi,

MAHBWW is a partial model number, we need the complete model number. The model number tag is located inside the door.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,840
Location
McMullen Valley, Arizona
Thanks, The problem is usually the membrane keypad has shorted out and that's causing this issue when some buttons don't light up or respond, seen this many times on my service calls.

Unfortunately the membrane keypad is No Longer Available for this model.

22003238 Console, Led W/membrane (wht)


Jake
 
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