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FIXED Maytag Bravos Washer MTW6700TQ0 - OL Error - Severe shaking on spin - Suspension rods replaced, & still shakes

Lfryklu

Premium Member
Joined
Jan 4, 2020
Messages
13
Location
St, Paul, MN
Model Number
MTW6700TQ0
Brand
Maytag
Age
6-10 years
Guys,

I have a Maytag Bravos Washer - Model MTW6700TQ0

I'm getting a OL Error (Overload) - Severe shaking on spin

4 Suspension rods replaced, & still shakes & stops w/OL message on display.

What else could this be?

Appreciate any assistance you all could offer.

Thanks & best regards,

Lfryklu
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,213
Location
McMullen Valley, Arizona
Yes, it could possibly the bearings causing it. Is your machine loud when it spins? Like a helicopter or jet taking off?

If so, there is a kit for this now that comes with complete instructions and a "HOW TO" video in both part links below:

Outer tub and drive shaft repair kit:
Tub Seal and Bearing Kit W10435302


You will also need the Bearing and seal tool:
Bearing Driver W10447783


Jake
 

Lfryklu

Premium Member
Joined
Jan 4, 2020
Messages
13
Location
St, Paul, MN
Hi Jake,

Appreciate your reply and suggestion.

Honestly, can't remember if it sounded noisy like helicopter, or jet taking off.

What happens starts spinning, and as RPM's increase the tub starts to wobbles side to side, until is thumping against the inner sides of the walls of the washer.

Then it stops spinning, and stops with OL on the display.

I replaced the suspension rods thinking that was it, but just slowed down how long it took for this to happen.

Saw some other videos showing a frame with pads and plates, different model, but I think the video link you sent is exactly the same as my washer.

I can't see what else could cause this off balance thumping with this type of drive set up, so it must be the bearings...?

Would you concur?

Just don't want to do this and still have the same problem, but I can't imagine what else might cause this..

Pretty spendy for a one time use to buy the bearing install tool...

Let me know.

Thanks.

Lfryklu
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,213
Location
McMullen Valley, Arizona
Saw some other videos showing a frame with pads and plates, different model, but I think the video link you sent is exactly the same as my washer.
No, that's the older direct models, not yours.

Just don't want to do this and still have the same problem, but I can't imagine what else might cause this..
Yes, it has to be the bearings then that's causing this problem.

Pretty spendy for a one time use to buy the bearing install tool...
Yes, it does seem silly to spend over $100 for a one time use tool, but its either that, or go buy another new or used washer. If you buy a used washer find a good reputable used appliance store in your area that gives you at least a 30 day warranty in writing.

Jake
 

Lfryklu

Premium Member
Joined
Jan 4, 2020
Messages
13
Location
St, Paul, MN
Thanks Jake !

One thing I saw in the video was the possibility of cracks n the Rotor stator cover...?

Is that the right name for it?

But won't know if its cracked until I go underneath and start tearing this apart.

? - Is it ok to leave a cracked one (if it is cracked) in there, or is it a must to replace that too?

What is the correct name for that part?

In the video, it mentions that there is another video on servicing that...

Just need to make sure I am looking for the right part.

Really appreciate your assist on this.

Thanks & best regards.

Lfryklu
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,213
Location
McMullen Valley, Arizona

Lfryklu

Premium Member
Joined
Jan 4, 2020
Messages
13
Location
St, Paul, MN
Jake,

Thanks for the clarification on the other parts... but, again I wont know till I open it up.

Ordered these parts today, but I may open it up tomorrow to inspect to see if I need anything else, then I can order right away.

Really appreciate the assist and advice.

Best regards,

Lfryklu
 

Lfryklu

Premium Member
Joined
Jan 4, 2020
Messages
13
Location
St, Paul, MN
Jake,

I got into it and the Rotator coil piece has one crack in it....

Would you replace if not multiple cracks?

Thanks

Lfryklu
 

Jake

Appliance Tech - Admin
Staff member
Joined
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Messages
111,213
Location
McMullen Valley, Arizona
Rotator coil? You mean Rotor or Stator?

How big is the crack? take a photo of it and upload it here.

Jake
 

Jake

Appliance Tech - Admin
Staff member
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Messages
111,213
Location
McMullen Valley, Arizona
Yes, that's two severe cracks, you will need to replace the stator.

Jake
 

Lfryklu

Premium Member
Joined
Jan 4, 2020
Messages
13
Location
St, Paul, MN
Hi Jake,
I had to acquire the parts and the tools, and have received and installed everything.
2 Bearings, shaft, seal, and replacement stator.
Got everything in and back together.
Ran the full diagnostic and all passed.
Ran an empty load just to clean it out and got error message unbalanced load, but it finished w/o stopping.
Ran small load of whites same error message and also finished load cycle.
Ran third small load of colors and same message, but it stopped twice requiring restart.
After two restarts, it completed a load.
Any ideas?
Thanks
Larry
 

Lfryklu

Premium Member
Joined
Jan 4, 2020
Messages
13
Location
St, Paul, MN
Hi,
Had the wife run her load and it did not like it at all...
Back to the basket thumping the sides again...??
Had to pull some larger items...pants & top
Restarted - same issue
What else could it be?
Parts install was pretty straightforward...
Passed all parts of the diagnostic...
I'm stumped...?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,213
Location
McMullen Valley, Arizona
4 Suspension rods replaced,
Where did you get those from?

All where you get all the other parts from too?

Jake
 

Lfryklu

Premium Member
Joined
Jan 4, 2020
Messages
13
Location
St, Paul, MN
Here is where everything was purchased from - ebay & Amazon

Ebay was tools, bearings & seals - all in a kit.

ORDER DATE
Jan 05, 2020
ORDER NUMBER
10-04373-08394
SOLD BY
****************

[TD]ORDER TOTAL
US $52.44

Order Cabrio High Quality Bearing Kit & Tool W10435302 and W10447783 fits Whirlpool
*****************
ITEM PRICE:
US $48.95


Suspension Rods were off of Amazon,

Poor quality ones?

*********************

Stator was off ebay too:

US $28.00
+ US $12.00
shipping
 

Jake

Appliance Tech - Admin
Staff member
Joined
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Messages
111,213
Location
McMullen Valley, Arizona
That's what I was afraid of. See the price difference between the OEM parts and those knockoffs?

We have seen a lot of problems with eBay and Amazon when it comes to appliance parts. China is flooding the market with cheap knock offs. They may or may not say OEM on the parts but it doesn't make it so. China distributors even pay people to give good reviews.

Look here:

Here's the suspension rod kit for your model:
W10820048 Suspension Rod Kit


Return them all and order them all from AppliancePartsPros and you'll be back in business.:)

Jake
 

Lfryklu

Premium Member
Joined
Jan 4, 2020
Messages
13
Location
St, Paul, MN
Jake,

Should/can I just start with replacing the suspension rods with these?

The shaft and bearings are a much bigger job, and if I can avoid redoing that would be great.

I will get the rods returned and these reordered ASAP.

Let me know if you think I really have to do the other stuff?

Thanks again for your assistance and advice!

Best regards,

Larry
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,213
Location
McMullen Valley, Arizona
Should/can I just start with replacing the suspension rods with these?
Yes Larry, do that first.

Jake
 

Lfryklu

Premium Member
Joined
Jan 4, 2020
Messages
13
Location
St, Paul, MN
Just ordered - will get back to you after - received/installed/tested.

Hopefully this will do it.

Appreciate

Larry
 

Lfryklu

Premium Member
Joined
Jan 4, 2020
Messages
13
Location
St, Paul, MN
Hi Jake,

Got the parts & put them in, and it finally solved the issue.

Been running load after load, on different cycles trying to make sure everything would continue to work correctly before I got back to you with results.

Happy to say now that all appears fine, and can get back to laundry as normal.

Want to thank you very much for all of your assistance and advice to resolve the issue.

Appreciate your help.

Best regards,

Larry
 
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