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FIXED Maytag Dishwasher MODEL # MDB4949SKZ won't drain and is throwing codes.

sandman512

Premium Member
Joined
May 15, 2019
Messages
23
Location
USA
Model Number
MDB4949SKZ
Brand
Maytag
Age
Less than 1 year
So, last July I purchased a Maytag Dishwasher Model #MDB4949SKZ. Last week it was running and all the sudden it just stopped and it started to beep. If I recall, the codes it threw were F9 and E1(I think). I opened the door and the bottom was filled with water. I got out my handy shop vac and sucked up all the water. I cleaned the drain and poured some hot water in there(to clean it out?) Just tonight my wife was running a load and the same thing happened, except she didn't catch what the code was(possibly the same). The water is on the bottom again. Going to try and do the same thing, but does anybody have any advice/input? Thanks! Be well!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,107
Location
Redmond, Oregon
I located a service bulletin for this problem.

Maytag Dishwasher--->Stuck Drain, F9E1 Error Code
Possible Concern:
It is possible that consumers may experience slow or no drain, a noisy pump, or a dishwasher that does not complete a cycle. Customers may also see a F9E1 error code (for display models), Blinking Clean Light (for non display models) and/or that the pump does not fully drain out the water. There are multiple potential causes and corrections.
Correction:
Check all possible causes including:
--->Pump with metal or plastic impeller cracks
--->Pump low or high ohms readings
--->Pump disconnected
--->Control board electrical problem
--->Wire harness connection or routing between the ACU and pump damaged
--->Drain clogged by unknown-blockage or debris

1. Disconnect power from the appliance.
2. Remove the retained water by sponging out the tub and sump with a sponge and bucket.
3. Next, uninstall the pump.
4. Inspect for traces of the pump’s components.
5. Any pieces recovered/ collected from the pump, lay them next to the uninstalled pump and compare the pieces to the image below. This is a precaution to prevent any close to false subsequent events of a stuck drain.

Another person had this same problem, here's our main thread on it:

Here's the drain pump for your model: W11497943

Since its under 1 year old, contact Maytag at 1-800-344-1274 to come out under warranty and fix it for free.

Jake
 

sandman512

Premium Member
Joined
May 15, 2019
Messages
23
Location
USA
Jake,
First and foremost, thanks for the reply, I appreciate it. So, I scheduled the appt. from Maytag(2 weeks, ugh). In the meantime, I sucked all the water out of the bottom, put some hot water to "clean" it out, and it is running now. Going to keep the appt. and see what happens!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,107
Location
Redmond, Oregon
Yes, do keep the appointment.:)

Let us know how it goes.

Jake
 

sandman512

Premium Member
Joined
May 15, 2019
Messages
23
Location
USA
Just an update, the service tech came, a new drain pump installed, and all good! Thanks.!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,107
Location
Redmond, Oregon
Excellent @sandman512 glad to hear the new drain pump fixed it.(y)

Thanks for the update!

Jake
 
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