Maytag MSD2576VEM00 Ice Dispenser Door Won't Open

patrick44107

Premium Member
Joined
Sep 30, 2017
Messages
2
Location
Ohio
Model Number
MSD2576VEM
Brand
Maytag
Age
More than 10 years
My ice dispenser door won't open. The auger and everything else is working fine, but the ice gets stuck in the door each time I clear it out. Originally, I thought that it just got clogged, but have cleared the area several times.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,846
Location
McMullen Valley, Arizona
Hi,

Check for voltage at the ice chute door motor. If voltage is there, then the problem is that motor.

Here's the Ice chute door motor: W10174787 Ice chute door motor

Jake
 

patrick44107

Premium Member
Joined
Sep 30, 2017
Messages
2
Location
Ohio
So I kind of forgot about this, but as we repairing things in preparation of selling, I opened the front up and tested the voltage to the chute motor. There is voltage there. However, I noticed the pad where you push the cup into doesn't appear to work - pressing it does not dispense water, but the water button above does. I attached a short video. Could this be the culprit since that would trigger the chute? I just wanted to double check before ordering the wrong thing.[video=youtube_share;2iFYWyN5AFw]https://youtu.be/2iFYWyN5AFw[/video]
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,846
Location
McMullen Valley, Arizona
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