Maytag MVWX655DW1 F7E5 Error

[TFranco19]

Model Number

MVWX655DW1

Brand

Maytag

Age

6-10 years

Hello,

I am having an issue with my Maytag MVWX655DW1 Top-loading Washing Machine. I received an F7E5 error about a month ago and found that the actuator was broken. The small plastic arm on it broke. I replaced the actuator and the machine ran great for a couple weeks. I've started getting the F7E5 error again but the actuator is not visibly broken this time. When I go into the diagnostic menu and run the automatic (or manual) test, the machine will not go into a spin cycle or agitate. The only thing that happens is the washer plate will spin once like it's trying to work correctly, but then stops.

What else could be the cause of the issue?

 

[Jake]

Hi,

Check your hub first.

Here's the hub for your model:
W10528947 Hub


Here's a video to access/replace it:

--->Look at these photos below of the hub teeth grinded down to smooth. It should NOT be grinded down to smooth.

Let us know what you find.

Jake

 

[TFranco19]

Hey Jake,

Thank you for the response. Unfortunately, it is not the hub either. I took that out and the threading is great on it. I went back through and checked all the wiring connections under the machine and on the control board as well.

 

[Jake]

Then you possibly got a defective shift actuator, where did you get it from?

Here's the tech. data sheet for your model: https://www.dropbox.com/s/pedo2ae6463sfde/MVWX655DW0 Tech Sheet - W10677676 - Rev B.pdf?dl=0

Here's the shift actuator for your model:
W10913953 Actuator


Look here:

Do TEST #3 and TEST #3a to verify that.

Jake