Maytag Refrigerator MSF22C2EXM01 Need help with freezer, frozen water that seems to be originating from the ice maker

[J C 70]

Model Number

MSF22C2EXM01

Brand

Maytag

Age

1-5 years

Hi! My elderly father has a Maytag Refrigerator Model MSF22C2EXM01. The freezer makes ice, but something does not shut off correctly so when he opens the freezer door, there is frozen water that seems to be originating from the ice maker. The inner surface has icicles forming along the wall and there is obviously dripping water that has frozen going down the front of the compartments in the unit. Any advice? Years ago, he would've worked on it himself, but his hands don't work too well anymore, so any help would be appreciated. Thanks!

 

[Jake]

Yes it sounds like its overfilling, this ice maker does have the fill adjustment screw.

The water adjustment screw only has a maximum 1/2 (half) turn in each direction. Any more than that throws it all out of whack.

Turning the set screw clockwise decreases the water fill. 1/2 turn = approx 20cc of water.

If it still overfills after decreasing the water fill, then the ice maker needs to be replaced. Over time the module circuit strip wears and tells the ice maker to overfill itself.

Here's the 5 cube ice maker for your model you can order:
WPW10190961 Icemaker


There is a HOW TO video in this ice maker link below. Its the exact same way to change it, the only difference is yours is the 5 cube ice maker.

2198597 Complete Icemaker Assembly (8 Cube)


Let us know what happens.

Jake

 

[J C 70]

Thank you for the advice- where is the adjustment screw?

 

[Jake]

Once you remove the front plastic ice maker cover you should see it, that plastic cover just unsnaps off.

The water adjustment screw only has a maximum 1/2 (half) turn in each direction. Any more than that throws it all out of whack.

Turning the set screw clockwise decreases the water fill. 1/2 turn = approx 20cc of water.

If it still overfills after decreasing the water fill, then the ice maker needs to be replaced.

Jake

 

[J C 70]

Again, much indebted to you- I'm heading over there tomorrow. I'll let you know how it goes!
Thank you!
J.

 

[Jake]

Ok sounds good, yes keep us posted.

Jake

 

[J C 70]

Yes, I'm a noob. I can't figure out how to remove the ice maker cover- it feels like I'm going to break it.

 

[Jake]

Watch this video:



Jake

 

[J C 70]

Finally made it over there and the video worked like a charm- perfect step by step.... thank you for that! (btw I also noticed the video was embedded in the link you sent the first time, so sorry i hadn't noticed it the first time)
Unfortunately, when we turned the water back on, the flow would not stop. It poured all down the door and made a mess.
I only turned the screw one half turn clockwise like you described. Bad ice maker?

 

[Jake]

Unfortunately, when we turned the water back on, the flow would not stop. It poured all down the door and made a mess.

You mean when the ice maker cycled to fill with water? If you unplug the refrigerator from the wall outlet does the water stop coming in?

Jake

 

[J C 70]

Yes, when we turned the water back on, it never stopped. We had to shut the water line off to keep it from continuing. It had filled all the trays in the freezer and was pouring out the bottom.

 

[Jake]

Ok, to make sure its the ice maker that is the cause, turn the water supply back on and then when the water starts flowing out of the ice maker--->unplug the refrigerator from the wall outlet and see the water stops, if so, then its a bad ice maker.

If the water does NOT stop while the refrigerator is unplugged, then the water inlet valve is bad.

Here's the water inlet valve for your model:
W10822681 Valve-Inlt


Jake

 

[J C 70]

Hi! So my elderly father finally bought a replacement ice maker and we installed it. The red sensor light comes on steady, and we were led to believe that means the refrigerator recognizes the icemaker and the boards are working.
When we turn the water back on, it still overflows and doesn't stop running. We installed it properly but still can't figure out what the problem is.

 

[Jake]

Ok, to make sure its the ice maker that is the cause, turn the water supply back on and then when the water starts flowing out of the ice maker--->unplug the refrigerator from the wall outlet and see the water stops, if so, then its a bad ice maker.

Did you UNPLUG the refrigerator when it was overflowing the ice maker like that to see if the water stops flowing in?

If the water does NOT stop while the refrigerator is unplugged, then the water inlet valve is bad.

Here's the water inlet valve for your model:
W10822681 Valve-Inlt


Jake

 

[J C 70]

Thanks Jake! I'll try that tomorrow.
So if it does stop, then what? It can't be the ice maker anymore- we replaced it.

 

[Jake]

So if it does stop, then what? It can't be the ice maker anymore- we replaced it.

Yes, if the water flow DOES STOP when you unplug the refrigerator, then you got a defective ice maker. Just contact the place where you got it and they will send another one.

Jake

 

[J C 70]

Greatly appreciated! I'll give it a try!

 

[Jake]

Anytime!

Jake

 

[J C 70]

Ok, so the water continues to pour when the refrigerator is unplugged, so going by your advice, it's the inlet valve.
Exactly where is the inlet valve and is replacing it a job that a noob can do or does it need a professional?

 

[Jake]

The water inlet valve is located in the back of the refrigerator.



If you've fixed other things around your house, then you should be able to replace yourself.

Jake