- Model Number
- 1-5 years
Hello, I have a Samsung over the range microwave (Model ME21H9900AS), we purchase it about 5 years ago but just recently pulled it out of the box to use it, so it's brand new. About 2 weeks after installing it we heard a beep and realized it was the microwave showing an E-83 code (door switch or control board failure). I unplugged power and reset everything with no issues. now it will randomly throw the code, sometimes several hours after being used, onetime I shut the door a bit harder than I should and it faulted, today it faulted and does not want to reset. I do not want to throw parts at it if I can help it, I know it should have 3 switches I can only see one that is obvious, is the control board in the door, does someone have a repair manual or recommendations on where to start. Thanks for looking.