ME21R7051SS/AA Samsung over-the-range Microwave Warranty

[RajR]

Model Number

ME21R7051SS/AA

Brand

Samsung

Age

Less than 1 year

Buyer beware, do not buy Samsung. There warranty sucks. My microwave died before 1 year manufacture warranty. I called Samsung, they created a ticket before the technician came. Service Authorized Technician (Home Service Network, Inc.) replaced the door and still charged me $215.00 (Which was still under warranty). I called Samsung, they opened another ticket to refund department and I submitted all the documents they requested since 3 months ago. I still have not heard back from Samsung. Will never buy Samsung appliances.

 

[jeff1]

Hi,

Service Authorized Technician (Home Service Network, Inc.) replaced the door and still charged me $215.00 (Which was still under warranty).

Why did you pay them anything?

jeff sr.