• ** REMEMBER! **The microwave can still shock you even unplugged!!

    ALWAYS discharge the high-voltage capacitor first if you even think your hands will come close to any HIGH VOLTAGE components.

    Jeff mentions this: Anything in the high voltage ( magnetron, capacitor, diode, wires to and from ):
    ...Use a metal ( not the shiny chrome type ) screw driver with a insulated handle to short across ( touch both at the same time ) the terminals of the high voltage capacitor to discharge it.

    From Jeff's site: http://www.applianceaid.com/component-testing.php

    Jake
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ME21R7051SS/AA Samsung over-the-range Microwave Warranty

RajR

Member
Joined
Aug 13, 2022
Messages
1
Location
United States
Model Number
ME21R7051SS/AA
Brand
Samsung
Age
Less than 1 year
Buyer beware, do not buy Samsung. There warranty sucks. My microwave died before 1 year manufacture warranty. I called Samsung, they created a ticket before the technician came. Service Authorized Technician (Home Service Network, Inc.) replaced the door and still charged me $215.00 (Which was still under warranty). I called Samsung, they opened another ticket to refund department and I submitted all the documents they requested since 3 months ago. I still have not heard back from Samsung. Will never buy Samsung appliances.
 

jeff1

Appliance Tech - Moderator
Staff member
Joined
Oct 10, 2004
Messages
26,085
Location
Ontario, Canada
Hi,

Service Authorized Technician (Home Service Network, Inc.) replaced the door and still charged me $215.00 (Which was still under warranty).

Why did you pay them anything?

jeff sr.
 
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