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MEDB835DW4 MAYTAG BRAVOS XL DRYER WILL NOT MAINTAIN POWER

danap3681

Premium Member
Joined
Aug 19, 2019
Messages
9
Location
alabama
Model Number
MEDB835DW4
Brand
Maytag
Age
1-5 years
Purchased in 4-2018. We kept it in storage and just installed in about 4 months ago. When you turn the power on it comes on but will immediately shut off. We have checked cord and breaker. I noticed before this happened the other day I had the door open and the light was flickering. Any help or ideas would be greatly appreciated since I would assume it is no longer under warranty since it is over a year from purchase date.
 

danap3681

Premium Member
Joined
Aug 19, 2019
Messages
9
Location
alabama
Good afternoon. Unfortunately the switch above was not the problem. We did have someone come check to make sure power cord and breaker were up to par. I took this video last night hoping it may help. We have not had any error codes come up at all. We live in a small town and no service technicians here so would cost arm and a leg to get someone to come repair. Any suggestions or input are very much appreciated
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,937
Location
McMullen Valley, Arizona
Did they take a voltage reading on the dryers terminal block where the power cord hooks up to the dryer? Normal would be 240 volts across the OUTER TWO terminals, the MIDDLE terminal is neutral.

I will our tech bigbuck if he has the tech. data sheet for this model.

Jake
 

danap3681

Premium Member
Joined
Aug 19, 2019
Messages
9
Location
alabama
Thank you. I appreciate any help. I am unsure if he checked that but I will get him to come back out and check if he didn't.
 

bigbuck

Appliance Tech
Staff member
Joined
Mar 19, 2015
Messages
1,559
Location
From Planet Mars
Here is that tech sheet guys.
 

Attachments

  • MEDB835DW4 Tech Sheet-W11089260-Rev A.pdf
    4.5 MB · Views: 89

danap3681

Premium Member
Joined
Aug 19, 2019
Messages
9
Location
alabama
Thank you. I am going to check the terminals this evening when I get home and also someone suggested checking the thermal fuse as well.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
111,937
Location
McMullen Valley, Arizona
Thanks bigbuck!

Yes, lets make 100% sure we have 240 volts at the dryer terminal block. Yes, unplug the dryer from the wall and ohm test the thermal fuse.

Here's the thermal fuse for your model:
Thermal Fuse W10909685


Jake
 

danap3681

Premium Member
Joined
Aug 19, 2019
Messages
9
Location
alabama
We checked the voltage on terminals. It was good. Got the thermal fuse out and tested it and it was good.
 

danap3681

Premium Member
Joined
Aug 19, 2019
Messages
9
Location
alabama
Update: still not working. I contacted Maytag and they were going to file under warranty for service call since only a couple of months out of 1 year warranty. No tech in my area so they finally found someone who would come look at it. He said display panel was bad. So he replaced it. Still not working so that day he said it needed main control board. So we got that part and tried that yesterday still not working. I am at a loss of what could be wrong with it. We have a friend coming to test everything for us this evening since I know absolutely nothing about all of that.
 

danap3681

Premium Member
Joined
Aug 19, 2019
Messages
9
Location
alabama
Found out tech actually did not replace display panel. He did absolutely no testing other than testing the terminal block. Previous post on here asked about the P2-1 and P2-3 having 5 volts. We tested it yesterday and it was showing nothing. Is that the user interface?
 

danap3681

Premium Member
Joined
Aug 19, 2019
Messages
9
Location
alabama
W11133021 is the part we replaced ourselves. The technician told me earlier he replaced W11158457. We only were able to do a few steps in the testing yesterday because I did not have the tech sheet available. We are going to continue with the testing this afternoon with the ACU power check.
They said they would cover under warranty and I didn't realize that means no charge for technician to come out but they are charging for parts. I am really trying to find out exact cause because I can't keep forking out $ for parts they assumed would fix it. I lucked up and found the part we purchased for half of what they wanted for it. Just frustrating because I felt like the technician should have went through all the testing first instead of playing a guessing game about what it was.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
39,005
Location
Murray, Utah 84107, United States
Sounds like the new part you installed is bad
Snapshot_2.jpg
 

Elkmont

Premium Member
Joined
Sep 16, 2020
Messages
2
Location
AL
Purchased in 4-2018. We kept it in storage and just installed in about 4 months ago. When you turn the power on it comes on but will immediately shut off. We have checked cord and breaker. I noticed before this happened the other day I had the door open and the light was flickering. Any help or ideas would be greatly appreciated since I would assume it is no longer under warranty since it is over a year from purchase date.
Did you ever find a resolution to this problem? We have had this dryer, purchased brand new, for 9 months and just had this same problem with the PF issue.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
39,005
Location
Murray, Utah 84107, United States
We have had this dryer, purchased brand new, for 9 months
Call Whirlpool and set up a warranty service call. Everything is covered for the first year.
PF issue.
Power Failure will show up anytime the machine is unplugged or the power goes out.
 

Elkmont

Premium Member
Joined
Sep 16, 2020
Messages
2
Location
AL
We did not unplug the machine nor did our power go out. The dryer just quit. We have an appointment scheduled (soonest we could get was in 10 days). It is just aggravating because I need my dryer. I did a lot of research before buying this particular machine and I am ticked that it quit after 9 months.
 
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