MVW6230HW3 Maytag Washer - Washing Agitation squeak, with load

[Cratoppel]

Model Number

MVW6230HW3

Brand

Maytag

Age

Less than 1 year

Good morning,
I have had a repair company try to fix my brand new Maytag washer with no luck, looking for help.
When the washer has a load, whether clothes or just water, in agitation mode it squeaks, every time it moves, no squeak happens when in test mode and there is not weight in the drum.
Parts replaced are the gear pulley, along with the actuator that moves the gear up and down.

Any help will be greatly appreciated.

 

[Jake]

You bought the Maytag brand new less than 1 year ago? Was the tech. a Authorized Maytag tech?

Contact Maytag at 1-800-344-1274 to come out under warranty again, if they can't fix it, then have to replace it.

This is a noise I've not heard before or I could point you in the right direction.

Also Authorized techs have a special Maytag Factory HOTLINE that they can call from your house if they don't know the fix, the Factory can get involved to fix it.

 

[Cratoppel]

I don’t believe so, when I called to get a part ordered under warranty, they did not recognize them as a authorized tech.
I also will say, I am very hesitant to use Maytag, because it took me 3 days to even get ahold of someone when I called. Then they wanted to send a tech, unknown when they could come, and said it could possibly be charged as a service call.

 

[Jake]

That's very strange, contact Maytag again at 1-800-344-1274, they can fix it under warranty for free, they go by your serial number for warranty work.

Because I really don't know what that noise is either, and I'd hate for you to start replacing parts out of pure speculation, that gets expensive fast.