Hi Jake: Yes, it is a picture from a used appliance store. This is the best picture I could get, and it is the exact model with the same color and stainless composition. However, I went around and no one has this model. So, to better assist anyone who is willing to help me, I am posting the picture of the model that looks like mine's.
The tech would not repair it at all. My warranty company had two different companies to come out and one stated he could not do anything without the model number so that he could order the part. The other company stated that it was company policy to have the model number to better troubleshoot and order parts. I know that it would be easy to simply take the door off and find a suitable replacement. But, the tech person did not do this and I do not want to do this and mess up my home warranty claim. So, I am asking for help in locating the model information so I can get the work done as soon as possible. I am sincerely on here looking for help, since my family would love to have a oven-cooked meal in time for Thanksgiving. As silly as it sounds, it makes a big difference for us in terms of family time in the kitchen, cooking together.
Best wishes.
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The door