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New PYE22KYNFFS GE profile fridge freezer problems!

Epanema

Premium Member
Joined
Dec 1, 2021
Messages
2
Location
Virginia
Model Number
PYE22KYNFFS
Brand
GE
Age
Less than 1 year
We bought a new GE profile French door refrigerator and it was delivered November 8th. We placed WiFi and manual fridge/freezer thermometers in the fridge and the first week the fridge would always be above 40 and the meat drawer never reached below 40. We also noticed that the bottom freezer was doing crazy temperature defrost spikes for an hour about every 18 hours - it would go up to 30 degrees and then back to 0 over an hour with a lot of condensation on the top of the freezer. We had our service team come out and they said we need a control board. So they replaced that and the fridge seemed to be the right temperature, but the freezer kept on doing it’s crazy temperature spikes and defrosting for an hour - thus making the fridge warm. So they came back out and called ge and they tested a bunch of codes and now are coming back with another new control board and a new fan for the freezer. Has anyone had this type of problem?? Of this fox doesn’t work then we get another new fridge. I attached the freezer temp spikes for reference.
 

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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,425
Location
McMullen Valley, Arizona
Its best to get another brand besides GE, you should have 30 days from the day you bought it to return it for a different brand, GE appliances have become troublesome for quite some time now.

We suggest Whirlpool, Maytag, KitchenAid, and Amana for the best reliability, and the least Bells and Whistles the better.:)

Jake
 

Epanema

Premium Member
Joined
Dec 1, 2021
Messages
2
Location
Virginia
So GE replaced my fridge with the same
Brand and model and I am seeing the freezer warm up again from about -2 to 25 degrees F and back to 0 over 30-45 timeframe. I am beginning to wonder if this is the norm for this fridge, seems to be the freezer is going into auto defrost mode every few days. The good news is that with this replacement fridge the fridge is maintains it’s coolness but the freezer has crazy temp spikes! Any insights from anyone would be appreciated!
 

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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,425
Location
McMullen Valley, Arizona
I have no clue, sorry, Never seen that happen before.

If you plan on keeping this GE, contact GE to come out under warranty to see what's going on.

Jake
 
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