NTW4601BQ1 Washer will not agitate

Andy1311

Premium Member
Joined
Apr 24, 2019
Messages
2
Location
Missouri
Model Number
NTW4601BQ1
Brand
Amana
Age
1-5 years
Washer works in all cycles except agitate, it tries but only slightly moves and makes a humming noise on every stroke. It spins fine and all other functions work both automatically and in manual test mode. Found tech manual inside the cabinet, went through entire drive diag and ended up replacing control board with same result. Thinking back while checking belt and shifter noticed some oil on belt and pulleys. Is this from the transmission and would transmission be the problem.
 

Andy1311

Premium Member
Joined
Apr 24, 2019
Messages
2
Location
Missouri
Working on washer some more shifted manually with finger set back up and put in wash cycle, washer agitated for about a minute heard a pop then it went back to previous condition. Now thinking shift actuator even though it checked out ok electronically. Any help would be greatly appreciated
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,847
Location
McMullen Valley, Arizona
Hi Andy,

I'd first remove the agitator and see if its spline is stripped. If not, then the transmission is the problem, especially since its leaking oil as well.

Here's the agitator for your model:
WP63377 Agitator


Here's the transmission for your model:
Transmission W11255272


Jake
 
Top