NTW4605EW0 Top loading Amana washing machine won't spin

[Jason77]

Model Number

NTW4605EW0

Brand

Amana

Age

1-5 years

Replaced the switch motor and the capacitor but it will not spin. I hear a click (switch motor?) then the motor tries to spin and stops. I attached a video of this in spin/drain mode.

Added model number

 

[Jake]

We would need the model number of your washer first, without that we are dead in the water.

Click here: Appliance Parts

Then you will see a link that says: How to find a model number.

 

[Jason77]

NTW4605EW0

 

[Jason77]

Fault code for shifter fault is also present when I run fault code display mode

 

[Jake]

Thanks! I'm attaching your tech. data sheet below, Page 7--->F7E5 – SHIFTER FAULT
Fault is displayed when the main control cannot determine position of shifter.
--->See TEST #3: Drive System, page 13.
--->Check harness connections from main control to motor and shifter.
--->Observe shifter operation.
--->See TEST #3a: Drive System–Shifter, page 13.

Here's the shift actuator for your model, if needed:
W10913953 Actuator


There is a video in the shift actuator part link that shows you how to replace it.

Here's another member that had this same error code, and the new shift actuator fixed it:

FIXED - WTW4955HW1 Whirlpool Washer - What is this noise?

Whirlpool washer model# WTW4955HW1

www.applianceblog.com

Whirlpool owns Amana, and its the exact same shift actuator your model uses.

 

[Jason77]

I have already replaced the switch actuator and the capacitor and it does what I am showing in the attached video

 

[Jake]

I'm attaching your tech. data sheet below, Page 7--->F7E5 – SHIFTER FAULT
Fault is displayed when the main control cannot determine position of shifter.
--->See TEST #3: Drive System, page 13.
--->Check harness connections from main control to motor and shifter.
--->Observe shifter operation.
--->See TEST #3a: Drive System–Shifter, page 13.

I attached your tech. data sheet in post #5, you will need to do TEST #3 and TEST #3a to find what's causing this issue.

 

[Jason77]

I attached your tech. data sheet in post #5, you will need to do TEST #3 and TEST #3a to find what's causing this issue.

On step 6, I get about a 2.3 resistance reading on 20000k on step 8 I am unable to get a reading but I think I am doing it wrong, is there a video?

 

[Jake]

Sorry, no video.

Ok Step 8:
With a voltmeter set to AC, connect the black probe to J2-2 (L1) and red probe to J2-1 (N). Activate shifter motor by switching between Spin and Agitate modes. Energize outputs using Manual Test Mode on page 9.
IMPORTANT: Lid must be closed with Lid Lock enabled to run the SPIN and AGITATE tests.
NOTE: It will take 4–15 seconds for the shifter to change states.
--->If 120VAC is present, go to step 9.
--->If 120VAC is not present, go to step 17.

So you get no voltage at all to J2-2 (L1) and J2-1 (N) on the J2 connector of the main control board?

 

[Jason77]

I set the volt meter to Vac 200 black probe to hole with black and white wire red probe to hole with brown do the manual test for spin leds are flashing but no reading on volt meter

 

[Jake]

--->If 120VAC is not present, go to step 17.

17. If the preceding steps did not correct the problem, replace the main control.
a. Unplug washer or disconnect power.
b. Replace the main control.
c. Reassemble all parts and panels.
d. Plug in washer or reconnect power. Calibrate washer and perform Automatic Test to verify repair.

Here's the main control board for your model:
W11116498 Cntrl-Elec