• Please note, some of the links on our site are affiliate links (Learn More)

FIXED NTW4650YQ0 Amana Top Load Washer won't drain/spin on Regular

Status
Not open for further replies.

topload eric

Premium Member
Joined
Apr 22, 2022
Messages
11
Location
Renton WA
Model Number
NTW4650YQ0
Brand
Amana
Age
6-10 years
Hello,
My top load Amana NTW4650YQ0 washer is not spinning during the Final Spin section of the cycle, leaving very wet clothes, when the washer is set to Regular or Casual (probably others as well). However, it does properly spin and dry clothes when set to the Drain/Spin cycle. In Drain/Spin, the machine locks the lid and the lid lock light comes on and the spinning starts. In Regular, the machine never audibly locks the lid and the lid lock light never comes on during the Final Spin section. Can you help me identify the problem?

Thank you,
Eric
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,103
Location
Redmond, Oregon
Hi Eric,

When it should be draining and spinning in the regular cycle what does it do instead? Do you hear any sound at all from it like its trying to drain or spin? or is it dead silent?

Here's your tech data sheet: https://drive.google.com/file/d/1psVH4VJFVWLEFo_Kf8Dwp9OlD8vPDuVG/view?usp=sharing

Get into the ACTIVATING THE SERVICE DIAGNOSTIC TEST MODES and see what fault code you get.

On Page 2 of your tech. data sheet do: ACTIVATING THE SERVICE DIAGNOSTIC TEST MODES

Then do FAULT CODE DISPLAY MODE on Page 3

Then you can see what fault code/codes you are getting on Page 6 and Page 7: FAULT/ERROR CODES

Let us know what you find.

Jake
 

topload eric

Premium Member
Joined
Apr 22, 2022
Messages
11
Location
Renton WA
Jake,
Thanks for the assistance. I have a F7E1 (basket speed fault) error and then F7E7 (motor unable to reach target rpm) as the two most recent fault codes. The two fault codes before that appear blank (f indicator flashes once but no other status lights).
During the cycle, i hear the drain pump going and water draining,there's the sound of what sounds like the spin motor running - it grinds on a few times - then it is silent until cycle completes (1-2 minutes of activity/noise at the start of final spin stage before silent).
Let me know if you need more info and thanks again.
Eric
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,103
Location
Redmond, Oregon
Ok Eric, does the tub spin easy both ways? If so, that's a classic sign your shift actuator is the culprit.

Here's the shift actuator for your model you can order here:
WPW10006355 Shift Actuator


Video included in part link to access/replace it.

Let us know how it goes.

Jake
 

topload eric

Premium Member
Joined
Apr 22, 2022
Messages
11
Location
Renton WA
Jake,
The tub does spin easy both ways. I'll order and replace the shift actuator and let you know what happens. Thanks again!
Eric
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,103
Location
Redmond, Oregon
Ok Eric, sounds good.

Jake
 

topload eric

Premium Member
Joined
Apr 22, 2022
Messages
11
Location
Renton WA
Jake,
So far, so good! After replacing the switch actuator, the lid locked and it did the drain/spin on regular. Thanks so much for the help!
Eric
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,103
Location
Redmond, Oregon
Excellent Eric, glad to hear the new shift actuator fixed it.(y)

Thanks for the update!

Jake
 
Status
Not open for further replies.
If you feel that you have benefited from this site, and would like to show your appreciation.
Top