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NV51K6650S Samsung Wall-oven Display is blank after non-use

Unmasked

Premium Member
Joined
Feb 1, 2021
Messages
2
Location
Michigan
Model Number
NV51K6650S
Brand
Samsung
Age
1-5 years
We didn't use our oven, instead using fast foods and the Microwave to re-heat.
One day the display went blank, so it was impossible to run any functions at all.
It is not a defect. Searching Samsung's Website showed a reason: that the display will turn off after long periods of non-use. Solution: disconnect at the breaker for 1 minute, reconnect, smile.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,692
Location
McMullen Valley, Arizona
Your owners manual says this:
Sleep Mode
Your control panel will remain in a sleep mode when not in use. Only the clock will display. You will need to wake the control panel to begin any function.

Wake Mode
To wake the control panel, touch Touch to Wake-Up/Sleep. After 2 minutes without activity (or one minute when the oven is operating in standby mode), the control panel will return to Sleep mode.

So it shouldn't be completely blank per your owners manual.

Jake
 

Unmasked

Premium Member
Joined
Feb 1, 2021
Messages
2
Location
Michigan
Exactly right, Jake. Thank you. I am posting the troubleshooting page that gave me the cost-free, DIY tip. I posted the opening message to add a searchable thread for the root cause:
https://www.samsung.com/us/support/...linking-or-partially-or-incorrectly-displayed

The key information was about a blank screen that could not be waked up. Clock was not in the display.

Wall oven displays will go blank if you have not interacted with them in some time. Interact with the display to activate it.

  1. Make sure the range is plugged in or the oven is connected to the power supply.​

    Wall ovens are installed with a direct connection to the power source. If the oven's display has not worked since it was installed, review the installation guide.
  2. Turn the range or oven off at the circuit breaker for 60 seconds, then turn it back on.​

 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,692
Location
McMullen Valley, Arizona
Got it. LOL

Thanks that's good to know.

Hopefully this is only a one time occurrence.:)

If it keeps doing that, then you have another problem.

Jake
 
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