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NX58F5500SW Samsung oven won't back or broil

tsmith88

Premium Member
Joined
Dec 12, 2020
Messages
3
Location
New York
Model Number
NX58F5500SW
Brand
Samsung
Age
1-5 years
A few days ago my oven and broiler quit working (two weeks after the warranty ended). The range works fine. When bake or broil is switched on there's no sound or heat.

It seems like this must be a control board issue since both igniters went out at the same time, but I'm not sure how to test that.

Any thoughts would be appreciated.

Thanks,
Tyler
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
40,657
Location
Murray, Utah 84107, United States
Check for error codes:

Make sure the Timer and Warming Drawer are both turned OFF.

Touch the Clock pad.
01.jpg


Touch the number pads 1,2,3 and 4.
02.jpg


Touch the Start/Set pad.
03.jpg


Touch the ‘Clock’ and the ‘Touch to Wake-Up’ pads at the same time for 2 seconds.
07.jpg



Error codes are displayed. Press 0 to see the last 5 error codes.
05.jpg



Press the Off/Clear pad to return to normal display mode.
06.jpg
 

tsmith88

Premium Member
Joined
Dec 12, 2020
Messages
3
Location
New York
Thanks, Rick. My control panel looks a little different and doesn’t have a touch to wake button. Do you know how I’d show error codes on this one?
 

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rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
40,657
Location
Murray, Utah 84107, United States
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