NX58H5600SS Samsung 5 burner gas range - after self clean warped the keypad a bit and now no buttons work

[Ktscheck]

Model Number

NX58H5600SS

Brand

Samsung

Age

1-5 years

Hi there! My mother recently used the self clean setting on our range while a large pot was on top. The pot got so hot and was pushed against the key pad, it seemed to have warped the keypad a bit and now no buttons work. When plugged in the screen just flashed the 12:00, but no buttons work. My husband tried taking the membrane out and cleaning that and the ribbon with a tooth brush but no difference. Can someone advise on what part(s) I can order? Thanks!!!

 

[Dan O.]

If the keypad was damaged and inoperative and it's not just a loose connection, the keypad may need to be replaced.

LINK > Samsung NX58H5600SS Keypad

Dan O.