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PHS930BP3TS GE Profile Induction Range - touch control panel unresponsive

Joined
Apr 29, 2022
Messages
1
Location
Tucson, AZ
Model Number
PHS930BP3TS
Brand
GE
Age
Less than 1 year
Has anyone experienced the touch control panel on the PHS930 model going completely unresponsive? If so, were you able to get it to work again, and how?

The rectangular display glows (attached photo) but doesn’t show any info (time, etc). The cooktop controls don’t light up or anything. The range is plugged in and the oven light comes on when the door is opened. I also notice that a small section of the touch control panel, immediately left of the touch pad section, and gets warm, not hot, just slightly warmer than the rest of the panel. I’ve had the range less than a month and it worked fine until a week ago.
 

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