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PIM15W Polar portable Ice machine ran for 15 min but didn’t make any ice


Sep 23, 2022
Model Number
More than 10 years
Hello.. I just inherited a Polar portable Ice machine by Greenway home products.

I filled it with water and plugged it in and then turned it on.. It pumped water into the tray area and i could hear the refrigerant system start… it ran for 15 min but didn’t make any ice.. just a little ice on the first little utter thingy…. The fan below never turned on…. I’m mechanically inclined but have never worked on a refrigerant system. From my little bit of online research it sounds like the compressor is bad….

Any suggestions on where to start??

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Dan O.

Appliance Tech
Staff member
Oct 9, 2004
Ontario, Canada
I have never seen such a model in person and don't know how it is designed to function but if the first little utter thingy with just a little ice on it is what makes the cubes, I would assume all of them should get similarly cold. Those will be the "evaporator" of the system.

If they're not cooling uniformly I would assume there likely is a refrigeration system problem. Usually that could include lack of refrigerant or a problem with the compressor itself but on your model there is also a reversing valve in the refrigeration system which might also malfunction and affect proper cooling.

Most refrigeration problems would usually require a trained refrigeration technician to look into further.

I found this response about that model ice maker online:
online post from Apr 06 2010 said:
My name is Victoria and I work for Greenway Home Products. Sorry to hear you are having some problems with your ice maker. Please feel free to call our customer service line at 1-866-253-0447 and they can let you know your nearest service center. If you feel more comfortable, you can email me directly at vpeer@greenwayhp.com. Hope this helps! (may be out of date)

Posted on Apr 06, 2010


Dan O.
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