Problem with WR30X10131 icemaker

libgirl1234

Member
Joined
Jun 9, 2019
Messages
2
Location
Harvey Cedars, NJ
Model Number
PFSS6PKXESS
Brand
GE
Our ice maker wasn't producing ice. We called a repairman and he told us we had a bad icemaker. Rather than pay another $400 for parts and installation, we purchased a new icemaker ourselves and installed it. It still won't work. We tried the reset button but it won't start a cycle. Self-diagnostic test tells us we have an ice production problem (no kidding). Periodically we hear a low motor sound--it's repetitious like womp womp womp. It's behaving exactly the same as the old ice maker that we removed. The water dispenser works fine and we have a new filter. We don't know where to go from here. Thanks
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,931
Location
McMullen Valley, Arizona
Hi,

Did you hold that test switch for 15 seconds?

For the ice maker test button: When you push the test button for 15 seconds the icemaker should enter a cycle. If the icemaker does not cycle then the issue will be a bad icemaker.

Here's the ice maker for your model:
GE WR30X10131 Icemaker Asm


Jake
 

libgirl1234

Member
Joined
Jun 9, 2019
Messages
2
Location
Harvey Cedars, NJ
Yes. We did that twice--I know it's supposed to chime, but it does not. I can't imagine that the brand new icemaker we purchased is broken as well...
Would shutting off the power to the refrigerator and turning it back on make a difference?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,931
Location
McMullen Valley, Arizona
It's not that uncommon to get a defective part at times, so yes it may be defective, you can contact the place where you got it from and they will send another new ice maker.

Would shutting off the power to the refrigerator and turning it back on make a difference?
You can try that, shut the power off for 10 minutes.

Jake
 
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