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PWE23KMDEES Bottom Freezer Drawer Slide

lynneburnett

Premium Member
Joined
Nov 30, 2018
Messages
3
Location
Illinois
Model Number
PWE23KMDEES
Brand
GE
Age
1-5 years
This is a french door GE refrigerator with a bottom freezer. The top drawer in the freezer is mounted with metal drawer slides on each side. The drawer became dislodged from one slide and when I removed the drawer, the left drawer slide came off. The slide has not been damaged, but there are two small (4" x 1/4") pieces of plastic each with 4 ball bearings. These pieces go between the bracket that is attached to the wall of the refrigerator and the slide itself. They keep the slide balanced inside the bracket.

I have not been able to reassemble these pieces with the slide to install into the bracket due to the various "stops" in the slide. Photos show the right side that is assembled and attached and where the ball bearing pieces are. The other tthree pics show the disassembled slide and the bracket attached to the freezer wall.

Advice needed on how to assemble. I'm frustrated and don't want to spend $80 on a repair person for what should be an easy fix.

thanks in advance
 

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jeff1

Appliance Tech - Moderator
Staff member
Joined
Oct 10, 2004
Messages
26,157
Location
Ontario, Canada
Hi,

Is it #521 that is broken?

G1702342-00005.jpg

Since it fell apart I double it would last if you could put it back together.
The slide seems cheaper enough to replace.

No pic LINK> Slide Upper Basket

jeff.
 

lynneburnett

Premium Member
Joined
Nov 30, 2018
Messages
3
Location
Illinois
jeff1,

Yes, that's the part, but it's not broken. It is disassembled. Please look at my pics and you will see that the small pieces with ball bearings just need to be placed on the track.
 

jeff1

Appliance Tech - Moderator
Staff member
Joined
Oct 10, 2004
Messages
26,157
Location
Ontario, Canada
*If* you could put it back together...what is stopping it from coming apart again?

Replace them and be done with the repair ;)

jeff.
 

mendelk

Premium Member
Joined
Aug 16, 2020
Messages
3
Location
Brooklyn, NY
Sorry to revive an old thread, but I'm having the exact same issue!

lynneburnett, how did you solve this issue?? I'm worried that replacing the part won't even work because part #521 isn't even the issue. It appears that _connecting_ #521 to the actual freezer side is the problem!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
137,353
Location
Vicksburg Junction, Arizona
He has enough at 2 now.:)

Jeff there is a shortcut to members names, just and the @ in front of there name. So mendelk would be @mendelk :)

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
137,353
Location
Vicksburg Junction, Arizona
Correct, but instead of typing that url line, using the @ before their member name is much less work.:)

Jake
 

mendelk

Premium Member
Joined
Aug 16, 2020
Messages
3
Location
Brooklyn, NY
Thanks @jeff1 and @Jake . I was able to PM the OP, but I have not yet gotten a response.

For any future visitors to this thread:

Per someone I spoke to at the official GE parts store, part #521 (WR17X21923) does in fact include the bracket that attaches to the fridge (depicted in the attachment with the name "20181130_122617.jpg"), though all the pictures online do not make this fact clear.

I will order this part once it becomes available. (Currently out of stock.)
 
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