FIXED PWE23KSDESS GE Bottom Freezer Refrigerator Service Mode and Fresh food compartment not cooling

[f1973]

Model Number

PWE23KSDESS

Brand

GE

Age

6-10 years

Hello all.
This bottom freezer GE I bought in 2015. How can I put it in diagnostic mode? Model# is PWE23KSDESS.

Freezer is working, but was too cold at -16 degrees. Fresh food compartment not cooling, was about 65 degrees. I did some disassembling and found coils just on top of freezer but behind lower part of fresh food compartment are covered with ice. Also found a fan there. I suspect that fan is not working. Blades spin freely, but when I close doors on fridge I don't hear it kick on. There is another smaller fan that sits right nearcthe water reservoir . I think its to cool the water. I did not see thatone turn on either. I do see the fan in freezer turning. It turns even when I have freezer door pulled open. I'm curious if that is normal operating since for fresh food compartment, fan is supposed to turn off when you open doors. So I'm not sure if freezer fan is supposed to run when freezer is open .

Now about 12 hours after clearing ice, freezer at 0 degrees, and fresh food at 63.

So I want to put it in diagnostic mode to see if maybe other issues like defroster, bi metal, etc.. is messed up. The plug on the fresh food fan is those 6 prong ones. Not sure how to test? Please any help greatly appreciate.

 

[Jake]

Hi, This is the closest service manual for your model I could locate: https://drive.google.com/file/d/1SCme7zuLGIDq6ZIw3-NyLTtvfBaft0bg/view?usp=share_link

Yes, it sounds like the FRESH FOOD(refrigerator) evaporator fan motor is the problem.

I always check the FRESH FOOD(refrigerator) evaporator fan motor to make sure its running when it warms up like that, these GE refrigerator fan motors have been a major issue of failing when that happens.

Here's the FRESH FOOD(refrigerator) evaporator fan motor for your model:
Evaporator Fan Motor WR60X35205


Its In-Stock here:

GE WR60X35205 Refrigerator Fan Motor (AP6997194) - AppliancePartsPros.com

Refrigerator fan motor WR60X35205 / AP6997194 made by GE

click.linksynergy.com

Another member had this same issue, his model uses that exact same FRESH FOOD(refrigerator) evaporator fan motor:

FIXED - DFE28JSKHSS GE Adora Refrigerator not holding temp in the fridge

I am working on this GE Adora and it was working great then the fridge started to heat up. It is now at around 45F. I can get in to the Svc mode but I can't decipher the codes it is spitting out at me. I run the Thermister test (#24) and I get a bunch of numbers but nothing on the code list...

www.applianceblog.com

 

[f1973]

Thank you. My refrigerator does not have those buttons options crushed, cube, water. I did try to push refrigerator and freezer buttons simultaneously and it seems to have like a reset function; it stopped /paused the power, and then proceeded to turn back on . Anyways, still not able to put into diagnostic mode.

 

[Jake]

Anyways, still not able to put into diagnostic mode.

Ok, I don't have the tech. data sheet for this exact model, but all refrigerators come with them, look behind the bottom kickplate grille or in the very back of your machine.

But the main problem is your FRESH FOOD(refrigerator) evaporator fan motor correct?

 

[f1973]

Yes. I replaced and seems fixed now. Would still like to put in diagnostic mode though. Thanks, I'll keep looking

 

[Jake]

Glad to hear the new FRESH FOOD(refrigerator) evaporator fan motor fixed it.

Would still like to put in diagnostic mode though. Thanks, I'll keep looking

Ok, hopefully you find it.