PWE23KSKBSS - water leaking on floor from freezer, drip tube is clean

[hillz]

Model Number

PWE23KSKBSS

Brand

GE

Age

1-5 years

Hi all,

My freezer leaks water from the front during the defrost cycle. Ice will build up at the bottom of the freezer and once there's no more space for ice, water will leak on the floor from the bottom of the freezer door.

I've looked at the drip tube behind the refrigerator and it's clean and isn't clogged at all. If I had to guess (from other posts in this forum), there's probably a clog above the drip tube. I've attached a picture of where the ice builds up and where the water trickles down.

I would open up the freezer from the inside and remove the clog (if that is the issue!), but I cannot find the service manual and would hate to be in a position where I'm not able to put everything back together.

Any ideas of the issue? (and is a manual available?)

Thanks all!

 

[jeff1]

Hi,

I've looked at the drip tube behind the refrigerator and it's clean and isn't clogged at all.

For sure need to check where the defrost water starts.

I would open up the freezer from the inside and remove the clog (if that is the issue!), but I cannot find the service manual and would hate to be in a position where I'm not able to put everything back together.

I know of no manual, the refrigerator comes with a tech sheet.
Parts breakdown here may help.

jeff sr.

 

[hillz]

Thank you jeff1! Do you know if there is a service manual for another model that would at least give me an idea of how to dissemble it? Thank you!

 

[jeff1]

This may help....close to yours.

jeff sr.

 

[hillz]

awesome, thank you!

 

[jeff1]

Your welcome

jeff sr.