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PYE23KSDCSS Everything is Cold and Frozen


Premium Member
Jul 10, 2017
Model Number
Everything in our refrigerator is frozen (almost... it has ice forming). The bottom freezer is currently 25 degrees (I have is set to 32) and the top french door refrigerator is 31 degrees (I have it set to 37). I can hear it running and doesn't stop.

I powered it off for 10 minutes hoping a "reset" would help but it didn't. The LCD on the front of the refrigerator shows the inside freezer as 9 degree and the refrigerator is 42 degrees. However, I have placed two temp probes in there and it's 25/31 inside.

I trying to decide what could be the culprit? Temp Sensor (since the door reads different than inside). Perhaps the Thermostat (before I powered it off it read actual temp of 32/37 but it was much colder inside).

Anyone have any recommendations? I found the service manual (View attachment PYE23K.pdf) so I should be able to replace whats needed, just looking for advice on where to start.

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Update: I let it run overnight after the "reset", it's still running. The front LCD reads that it's 0/37 inside. I turned up the temperature on the front panel to 6/43 and it did turn off. So it's not the thermostat. Perhaps the sensor???

Any suggestions on which part to replace first?
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Thanks for the link. I'll give it a try and see if it fixes my issues. I got my electric bill from June and it was higher than normal (compared to last June).

After I powered it off/on the refrigerator doesn't run all the time and the refrigerator portion doesn't "freeze" the food.

However, I woke up this morning and the freezer is at 3 degrees warmer than normal and the refrigerator is normal. These temps were from the front LCD panel.

What I've been using to read the inside ambient temp is a ambient air gauge that I use to read the outdoor temp and humidity.
Ok, sounds good, keep us posted.

To test the thermistor: Put the thermistor in a glass of crushed ice and water for at least 5 minutes before ohm testing it, then It should be 16.3K ohms.


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