FIXED RB217 Samsung water in bottom of refrigerator

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geofite

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Apologies for resurrecting this 4 month old thread, but I have the same thing happening to my Samsung fridge, but having tried everything mentioned here it's still leaking.

Yesterday I aired out the fridge (and gave it a good cleaning) and unplugged it to try to fix the problem. After work last night I dried everything up, poured a little bit of salt down the tube and chased it with 2 cups of hot water, then dried it up.

Plugged everything back in, put the food (minus the veggie drawers) back in and let it do its cooling thing all night. Came home today and there's quite a bit of water pooled on the floor of the fridge section.

I'm thinking that the lip mentioned by BoardSMITH is the same thing that somehow got knocked out of place.

Here's some pictures.
View attachment 8784View attachment 8785View attachment 8786View attachment 8787

The foil lining the bottom of the drip tray front (in the third pic) has also "rusted" right through, so that may be it.

Shouldn't have to do ghetto repairs on a $1500 CDN fridge.
My fridge is only a couple of years old and when I replaced the old drain clip it was starting to rust/corrode like yours is but not as bad as yours, yet, but probably in a few more years if I kept the old clip in place. Looks like you have galvanic corrosion from the drain clip. It seems they used two different metals in the drain clip, aluminum for the clip and something else for the rivet. The new replacement clips are all aluminum so this corrosion problem shouldn't happen once the old clip is removed and the new all aluminum one is installed.
 

slouriesr

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I used copper wire. I spoke with the manufacturing engineer where I work and that was his suggestion. I slid one piece down the drain line about 6" and laid another down the drip ledge to prevent this from icing. It has been 6 months and have not seen any water at all.
 

geofite

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I used copper wire. I spoke with the manufacturing engineer where I work and that was his suggestion. I slid one piece down the drain line about 6" and laid another down the drip ledge to prevent this from icing. It has been 6 months and have not seen any water at all.
In time, you will experience galvanic corrosion from mixing copper wire with aluminum and water. This is a fact that the "engineer" should be aware of. It is better to use some aluminum wire that you can buy at home depot for 3 dollars for a big spool.

Here is informtion about galvanic corrosion between copper and aluminum.
Galvanic compatibility of aluminum and copper

Dissimilar Metals in Contact | American Galvanizers Association
 
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slouriesr

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Thanks for the info. I will question his suggestion about the copper wire. He felt the copper was a better heat conductor therefore the copper suggestion I think. Anyways it has been doing the job as there has been no water and it has been almost 7.5 months.
 

geofite

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Thanks for the info. I will question his suggestion about the copper wire. He felt the copper was a better heat conductor therefore the copper suggestion I think. Anyways it has been doing the job as there has been no water and it has been almost 7.5 months.
Maybe he didn't know that the copper wire would be comming in contact with aluminum and water? The new replacement clips from samsung are made of only aluminum. My old clip was aluminum and had a rivet made of a different metal and it was already corroding and releasing rust colored water into the back of the fridge after two years.
 

dtvue23

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Would this work or is it compatible with model RF268ABPN????? I went to the drain drip site and the customer service person I chatted with said it was not compatible with my model since it looks like my RF268 didn't seem to have a drain clip.....can anyone confirm?
 

geofite

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Would this work or is it compatible with model RF268ABPN????? I went to the drain drip site and the customer service person I chatted with said it was not compatible with my model since it looks like my RF268 didn't seem to have a drain clip.....can anyone confirm?
I looked up your model on the samsung site and it looks like my samsung but I don't have the ice water feature, so I'm more than likely sure that yours does have the same drain clip like the rest of us. The customer service person seems to not know what they are going on about.

If you are doing the repair yourself, then you could take the back panel off the fridge and see for yourself if your have a drain clip and if it it frozen, or not, and then if you do and it is frozen, like mine, then just get the clip and replace it.
 

Samsungsong

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Update May 2014

This thread was a BIG help when my Samsung RB195ACWP (bottom freezer) started leaking into the bottom of the fridge compartment and the produce drawers. I ordered Whirlpool part # 819043. The internal cover was easy to remove and I was gratified to see the drain tray and drain hole completely iced up. At least I had diagnosed the malfunction correctly. I drilled the rivet out of the old short (and useless) Samsung probe and attached the new probe onto the defrost element with the screw it came with. On my fridge at least there was ample room to use this sheet metal screw to clamp the probe securely onto the defrost element. This tight connection will ensure the probe conducts heat well from the element and keeps ice from forming in the drain tray and drain hole. Do not pierce the fridge cabinet with this screw, it is intended only to secure the probe tightly to the element. I emphasize this because a previous poster mentioned that they did not use the screw. If the probe is not clamped tightly to the element it will be less efficient in conducting heat to the problem area. Problem solved. Absolutely stupid of Samsung not to correct this issue proactively. Well, stupid, irresponsible and a indicative of that company's lack of desire to do business with the same customer twice. Cheers, go fix your fridge.
 

Crindi

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Need help - my refrigerator looks different inside

We have the same problem in our Samsung - starting with everything in the vegetable drawers freezing, but the top shelf only 42F, then ice forming under the drawers in thick sheet. I bought the drain strap, unplugged the fridge & mopped up water as the ice melted for 2 days, then opened the back. There was no place to hang the strap. (Picture 1) There is a hole where it looks like the old one was (picture 2), but instead of that black tube-like thing that goes all the way around the evaporator I see in photos on other posts, there is a black, sticky melted-looking drip going down from a blob at the top right, to a blob at the bottom right. (pictures 3 & 4)Did some necessary part burn out? Will I need a repair person to replace the whole evaporator?

1 Samsung evaporator.jpg2 Samsung drain with no probe.jpg3 Samsung something melted.jpg4 Samsung top right - melted element.jpg
 

Samsungsong

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Where's your defrost element man?! Is there a two pin electrical connector attached to nothing on the top right side? That's where my element connected. Your pics don't show that high on the box. IIRC my defrost element was secured with zip ties so replacing it would be a breeze. Thing is, what made it destroy itself? If you just slap another one in there without the appropriate troubleshooting you may well fry the new one. That is what I think you will need the service tech for. Good Luck.
 

newmafc1

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More on water in bottom of Samsung refridgerator

I see a lot of posts all over the web about water pooling in the bottom of Samsung Refrigerator under vegetable drawers. I have seen responses such as condensation, water leaks from water dispensers, and so on. Remove drawers and look at back wall. If water is leaking from under panel, you will probably see streaks on the wall, your defrost drain is probably clogged. Remove back panel, 3 screws, and check drain. Mine was completely froze up. Manually defrost, I used hot tap water and poured it in and wiped it away. Poured it in and wiped it away. After a many pours, drain opened up and was clear. Re-installed panel and voila, no water in bottom of fridge. Good luck
(Samsung Model RF266 French Door Bottom Freezer) Your technique works great. In my case there was still some ice blockage down in the drain itself. I used a turkey baster to direct a flow of hot water from a teapot onto the ice in the frozen drain tube. A slow trickle for about a minute cleared the drain. There was some overflow of course while the drain was still blocked, but that could just be mopped up in the bottom of the fridge. I'm setting the temp at 40 degrees in hopes that will cure the problem from now on.
 

peggyn

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Thanks to all who posted on this thread. Because of you I was able to negotiate with Samsung Service and receive a FREE service call and parts despite my warranty having expired. I started having problems with water collecting under and in the bins before my one year warranty expired. But like others, I assumed it was something I had done. (doors left ajar, a spill, etc.) Anyway, I had to be very demanding with Samsung and escalated my case to a supervisor and she finally acquiesced. I was weary that a company from Long Island (I live in CT) with the name Williston TV Repair would be of value. BUT according to the repair supervisor who came to my house, they repair at least two these a day!!! So he had plenty of experience. AND he said that it is a well known design flaw (something the Samsung supervisor denied) and that up until February all calls for the frig repair were done free of charge. Samsung has a repair kit which consists of a drain clip, temp sensor and a seal kit needed to resolve the issue. So far so good. He said it resolves 98.9% of the issues. Hope this helps others. I can easily recommend Williston TV!!!!!!
 

dadog6575

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I have water under the deli tray and have read the blogs, which are very helpful, but where does the water go after you unplug the tube? I do not see a drain pan anywhere!
 

Jake

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Depending on your model, its usually underneath the refrigerator near the condenser fan motor and compressor in the back of your refrigerator.

Once you pull the refrigerator out from the wall and remove the lower rear access panel you should see it when using your flashlight or droplight.

Jake
 

dadog6575

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Depending on your model, its usually underneath the refrigerator near the condenser fan motor and compressor in the back of your refrigerator.

Once you pull the refrigerator out from the wall and remove the lower rear access panel you should see it when using your flashlight or droplight.

Jake
Thanks I appreciate it!
 

fedorjaka

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We also have water in the bottom of our RS277 Series Samsung refrigerator, as well as ice on the bottom of the freezer. Following the advice of the forum, we went into the freezer and made sure that the drain plug allowed water to flow freely, but it didn't seem to be plugged. We didn't see any ice build up at the bottom of the drain tray, and when I poured hot water into the tray, it quickly emptied into the tray via the hose. If anything, the water problem seems to only have gotten worse. We see water in the refrigerator side under this component (and also on the floor at this point).

Can someone please tell me what this is?
20160313_191938a.jpg

As noted by the arrow, that's were we're seeing water come in (it seems).

PLEASE HELP! Any additional suggestions on how to fix this would be really appreciated. I've been happy to read the forums and do the research, but have come up at a loss as to what to do. THANKS!
 
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Jake

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From that photo the leak is most likely coming from your water tank, feel all over that water tank for wetness spots that's causing it to leak on the floor of your refrigerator.

We need the complete model number as it shows 3 water tanks for just RS277: RS277 Tank & Container Parts from RepairClinic.com

Jake
 

fedorjaka

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Jake, Thank you for the reply and info! The model number is RS277ACPN
I've looked at the tank, and can't feel water coming out at any time, assuming it's a slow leak. But notice several spots under the tank were water is slowly accumulating (left, center and right) as shown in the pictures below. I may unscrew the tank to simply get a better look at the back as well.
20160315_113124a.jpg20160315_113124b.jpg20160315_113124c.jpg20160315_113124d.jpg
From the parts repair clinic, it appears that it would need Water Tank Assembly DA97-02650D (as that's the only one that looks like my tank as shown in the original pic.)
Would appreciate any additional information in regard to parts and repair. Thanks!!!
 
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