Rochameister
Premium Member
- Model Number
- WTW5000DW1
- Brand
- Whirlpool
- Age
- 1-5 years
The washer doesn't spin or agitate, so after searching for possible answers I changed the actuator, but the new one doesn't work either.
I checked the splutch assembly and the agitator hub and everything looks OK.
When I do a diagnostic check, it goes through all steps with no problem until it gets to the spin and agitate tests. The hub plate spins momentarily and then it stops, then the test fails.
The code is F7-E5 (Shifter Fault)
I thought maybe I just got a bad shifter, so I got another one, but it still doesn't work. Please, help!!
I checked the splutch assembly and the agitator hub and everything looks OK.
When I do a diagnostic check, it goes through all steps with no problem until it gets to the spin and agitate tests. The hub plate spins momentarily and then it stops, then the test fails.
The code is F7-E5 (Shifter Fault)
I thought maybe I just got a bad shifter, so I got another one, but it still doesn't work. Please, help!!