- Model Number
- JGP979SEF2SS
- Brand
- GE
- Age
- More than 10 years
Our GE gas cooktop is done as far as we are concerned. Grates have been chipping for many years ($200+ shipping to re-porcelain them). Igniters on one side are iffy. Burners have discolored over the years. Wife wants a new one. We removed the top trim to measure the hole and found that the hole measures 21" deep. In checking the installation specs, it says +/- 1/16th of an inch.
I mention that tolerance because clearly seems to be intended that the unit rests on the countertop on all 4 sides. Makes sense.
So we start looking at new units, and discover across brands a commonality of the depth being 19 and XX inches, no where near 21 inches. In other words, the unit won't be supported anywhere besides the left and right side. So we contacted Best Buy and setup a meeting with an appliance "expert". He consulted with an installer, who said "yeah, we just install them with the sides holding it, and the two bolts and brackets secure it." Given that these units are heavy, and the you add pots to them, that seems risky. We contacted LG, but they had zero info. We contacted GE, who said that all 4 sides should be supported. Oh, and the Best Buy appliance expert was never heard from again.
So, for cooktop installation experts, two questions:
1) Do you agree that the unit needs to be supported on all 4 sides?
2) If yes, what can be done to shrink the side of the hole depth-wise, remembering that whatever you do has to support all that weight?

I mention that tolerance because clearly seems to be intended that the unit rests on the countertop on all 4 sides. Makes sense.
So we start looking at new units, and discover across brands a commonality of the depth being 19 and XX inches, no where near 21 inches. In other words, the unit won't be supported anywhere besides the left and right side. So we contacted Best Buy and setup a meeting with an appliance "expert". He consulted with an installer, who said "yeah, we just install them with the sides holding it, and the two bolts and brackets secure it." Given that these units are heavy, and the you add pots to them, that seems risky. We contacted LG, but they had zero info. We contacted GE, who said that all 4 sides should be supported. Oh, and the Best Buy appliance expert was never heard from again.
So, for cooktop installation experts, two questions:
1) Do you agree that the unit needs to be supported on all 4 sides?
2) If yes, what can be done to shrink the side of the hole depth-wise, remembering that whatever you do has to support all that weight?
