RF261BEAESR/AA-00 Samsung Fridge Power Outage E6 & E13

[AM Appliance]

Model Number

RF261BEAESR/AA

Brand

Samsung

Age

6-10 years

Samsung Fridge Power Outage: Now Error Codes E6 & E13. Model #: RF261BEAESR/AA-00; Serial #: JKKK4BBF700670W. French Door, Manufactured, 2014.

After a power outage the refrigerator user interface display, which is on the top of the cabinet when you open the fresh food doors has not stopped flashing “6” and then “13” on the left side and on the side it displays “E.” There has been no change in the cooling as everything continues to operate well. The refrigerator was unplugged for 10 plus minutes and plugged back in an attempt to reset any electronics but the display reappeared “E6” & “E13.” One thing that I have yet to do is to go through the diagnostics to reset the error codes and see if the error codes reappear on the display. My understanding is that these error codes mean that the user interface is communicating an error with the ambient temperature thermistor (E6) and the humidity sensor (E13). If the actual cooling has not been interrupted, I am wondering if the power outage has caused damage to the user interface electrical components and that assembly may need replacing, not the thermistors. Any feedback is appreciated!

Adam

 

[Jake]

One thing that I have yet to do is to go through the diagnostics to reset the error codes and see if the error codes reappear on the display.

I'd do that first.

Here's the service manual for your model: https://drive.google.com/file/d/1ZALdLqJFnLgAhbUcB9fNCtBDxdDgOafc/view?usp=share_link

My understanding is that these error codes mean that the user interface is communicating an error with the ambient temperature thermistor (E6) and the humidity sensor (E13). If the actual cooling has not been interrupted, I am wondering if the power outage has caused damage to the user interface electrical components and that assembly may need replacing, not the thermistors.

I'm not that familiar with Samsung refrigerators to know other than what the service manual says, so you'll just need to follow what the service manual says at this point.

Let us know what you find.

 

[AM Appliance]

I pressed the "Power Freeze" and "Power Cool" buttons for 8 seconds until the error codes went away and then shortly thereafter, I unplugged the fridge and installed the humidity sensor. I plugged the fridge back in and the error codes reappeared. I expect that the control board may have been damaged during the power failure. I pressed the "Power Freeze" and "Power Cool" buttons for 8 seconds again and the error codes are gone for now.

Thanks for the help.

 

[Jake]

Ok, thanks for the update!

Here's the humidity sensor for your model:
Sensor HUMIDITY;SHT20P,P DA32-00034B


Here's the control board for your model:
Assy Pcb MAIN;13V,5V,LED DA92-00384D

I expect that the control board may have been damaged during the power failure. I pressed the "Power Freeze" and "Power Cool" buttons for 8 seconds again and the error codes are gone for now.

Yes, I agree, let us know if the error codes come back.