FIXED RF266ABRS Samsung French Door - DOOR "FLAP" HELP

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frettfreak

Premium Member
Joined
Apr 25, 2011
Messages
2
Location
tacoma, WA
Model Number
RF266ABRS
Brand
Samsung
Age
Less than 1 year
I have the above listed Samsung French Door Fridge. The problem is not with the door or the door hinges itself.

The left door (as you look at the fridge) was open and i stood up from underneath it (OOOOOWWWW)... that door is the one with the little flap on it that allows the 2 doors to seal in the middle of the fridge. the flap opens and closes as you open and close the left hand door. This flap is attach in 3 places to the inside of the left hand door.

When i stood up, my back hit the flap hard enough to pull off 2 of the 3 connection points. the one in the middle is the one still attached.

I will add some pics to help with the situation.

i have tried Samsung tech support but those guys are just not getting what i am trying to say! I can see how i am supposed to put it back on, but there is a piece of plastic that will not come off in the middle hinge that is stopping me.

if ANYONE can point me in the right direction or give me some help i would GREATLY appreciate it. The fridge hasn't opened or closed right in months and its getting annoying.

Pics below have been marked up so you can hopefully get a better understanding of what i am talking about. THANKS IN ADVANCE!!
 

Jake

Appliance Tech - Admin
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Messages
102,071
Location
McMullen Valley, Arizona
I haven't worked on any Samsung refrigerators to assist you with this.

It should still be under warranty from Samsung if its under 1 yr. old.

Jake
 

frettfreak

Premium Member
Joined
Apr 25, 2011
Messages
2
Location
tacoma, WA
Unfortunately, i tried that already. they said because it wasn't a technical problem the unit that it wasn't covered. :mad:
 

Jake

Appliance Tech - Admin
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Joined
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You've got to be kidding me?

1 Yr. means everything functional on a refrigerator is under warranty.

Then its time to file a complaint with your attorney general's office: File a Complaint

Once they see that, they will be out to fix this in no time.:)

Jake
 

wildimaginations

Appliance Tech
Joined
Jun 13, 2011
Messages
632
Location
Danville, California
I have the above listed Samsung French Door Fridge. The problem is not with the door or the door hinges itself.

The left door (as you look at the fridge) was open and i stood up from underneath it (OOOOOWWWW)... that door is the one with the little flap on it that allows the 2 doors to seal in the middle of the fridge. the flap opens and closes as you open and close the left hand door. This flap is attach in 3 places to the inside of the left hand door.

When i stood up, my back hit the flap hard enough to pull off 2 of the 3 connection points. the one in the middle is the one still attached.

I will add some pics to help with the situation.

i have tried Samsung tech support but those guys are just not getting what i am trying to say! I can see how i am supposed to put it back on, but there is a piece of plastic that will not come off in the middle hinge that is stopping me.

if ANYONE can point me in the right direction or give me some help i would GREATLY appreciate it. The fridge hasn't opened or closed right in months and its getting annoying.

Pics below have been marked up so you can hopefully get a better understanding of what i am talking about. THANKS IN ADVANCE!!
The middle hinge does not come apart like that. There are 2 white caps that you need to remove with a small screwdriver or knife. Once they have popped off, there are 2 screws underneath them. Remove the 2 screws and the whole flap moves up to remove. To reinsert, line both the top and bottom hinges into their mounts and screw the middle hinge back into place.

Good luck
 
Joined
Nov 18, 2012
Messages
1
Location
Sunnyvale, CA
The middle hinge does not come apart like that. There are 2 white caps that you need to remove with a small screwdriver or knife. Once they have popped off, there are 2 screws underneath them. Remove the 2 screws and the whole flap moves up to remove. To reinsert, line both the top and bottom hinges into their mounts and screw the middle hinge back into place.

Good luck
You're a genius. I had the same exact problem happen to me, and your suggestion helped to fix it. Thanks!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,071
Location
McMullen Valley, Arizona
Good job for to both!

Thanks Wild for helping on this issue.:)

Jake
 

alganley

Member
Joined
Jul 22, 2015
Messages
1
Location
Dayton, OH
I have the exact same problem but can not figure out how to remove the upper hinge to replace it. I don't want to damage the flap by trying to pry off the broken hinge and can't figure out how to easily open it up to replace it. The tip on the middle hinge worked well but now I need help on how to install the new upper hinge.
 
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