RF29A9071SR/AA Samsung Flex door wire

[BBreaz]

Model Number

RF29A9071SR/AA

Brand

Samsung

Age

Less than 1 year

Had to remove my flex door didn’t realize there was a wire running through the bottom hinge. What does this wire control? The flex zone is freezing as I have it set to be but the temperature on the display is incorrect and the lights are not working for the freezer or flex space. I know that it is controlling the door open alarm as it was sounding with everything closed.

 

[Jake]

Your model is too new, I can't locate any information on it, sorry.

Contact Samsung at 1-800-SAMSUNG (726-7864) to come out under warranty to fix it for free.

 

[BBreaz]

Well Samsung denied to claim it under warranty anybody have any idea what the part number might be? For the flex zone door wiring harness

 

[Jake]

If its under 1 yr. old, they have to fix it by law or you can file a FTC CLAIM on Samsung: https://reportfraud.ftc.gov/#/ That would be consider BAD BUSINESS PRACTICE.

What store did you buy it at?

 

[BBreaz]

Best Buy… they aren’t just considering it negligence on my part? Since it was my fault not trying to defend Samsung just making sure I have a leg to stand on

 

[Jake]

Had to remove my flex door didn’t realize there was a wire running through the bottom hinge.

Did you follow the instructions to do that? Like it mentions here: https://www.samsung.com/us/support/answer/ANS00063107/ and here: https://downloadcenter.samsung.com/...4141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf