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RF4287HARS/XAA Samsung Refrigerator Ice Maker no longer is making ice

bbcewalters

Premium Member
Joined
Jan 9, 2021
Messages
2
Location
Flowery Branch
Model Number
RF4287HARS
Brand
Samsung
Age
6-10 years
It seems I may finally be victim to the Samsung curse. I have had my French door Samsung since 2013-14 with zero issues. Today it no longer is making ice. It is not frozen over, never has done this. I can hear the motor but no ice??? Is it possible that the water line is suddenly not working or clogged? Please let me know what I can check before I call a repair person. Thanks
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
117,087
Location
McMullen Valley, Arizona
Does the water to your water dispenser work fine?

Another member had this same problem and has this same Samsung model number and the new ice maker I suggested fixed his: FIXED No water to icemaker after 4 years of use; water to dispenser is fine

Here's the ice maker for your model you can order:
DA97-07365G Assy Ice MAKER


There is a ice maker troubleshooting flowchart on Page 83 here: https://drive.google.com/open?id=1U5dJv34LbhJc5cjZRQCHRsseIwmSEj0w

Does Ice Maker rotate when pressing the Ice Maker testing switch(over 1.5 sec)?

IF NO:
1) Replace the Ice Maker Kit
2) Check/Replace the Main PCB input signal
(Micom IC01 Pin #37 - “0V”)

Jake
 

bbcewalters

Premium Member
Joined
Jan 9, 2021
Messages
2
Location
Flowery Branch
I did use the test switch and heard the "chime" but not anything else.... but It did chime..... what does that mean?

Thanks for your response.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
117,087
Location
McMullen Valley, Arizona
Does Ice Maker rotate when pressing the Ice Maker testing switch(over 1.5 sec)?

IF NO:
1) Replace the Ice Maker Kit

So if you heard the chime and the ice maker did not rotate, that means the ice maker is bad--->Order and replace the ice maker. I posted the link to the ice maker in post #2.:)

Jake
 
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