FIXED Roper RTW4640YQ1: LOUD banging noise during spin sycle

micahgartman

Premium Member
Joined
Mar 24, 2019
Messages
3
Location
Houston
Model Number
RTW4640YQ1
Brand
Roper
Age
6-10 years
Good afternoon!

Our washing machine is making a VERY loud noise during the spin cycle. It's a banging noise—it's very scary.

I've leveled the washer's cabinet and that made no difference.

Today I removed the upper portion of the cabinet/lid and discovered that the "ring tub" (part number 5 from this diagram) is broken in the area that is directly below the control panel.

Any ideas what could be causing this noise?

Many thanks :)
mg
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,727
Location
McMullen Valley, Arizona
Hi,

Yes, I've seen this problem many times on my service calls, you'd need a new rod spring kit and a new tub top ring.

Here's the suspension rod spring kit for your model:
W10780048 Suspension Rod Kit


This video shows you how to replace them:

Here's the tub top ring for your model:
WPW10215107 Ring-Tub


Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,727
Location
McMullen Valley, Arizona
Sounds good mg, let us know how it goes.:)

Jake
 

micahgartman

Premium Member
Joined
Mar 24, 2019
Messages
3
Location
Houston
It worked!!!

We installed the four new rods and the machine purrs like a kitten.

Thank you again for your help :)
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,727
Location
McMullen Valley, Arizona
Excellent mg, glad to hear the new suspension rod spring kit fixed it.:)

Thanks for the update!

Jake
 
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