- Model Number
- DW80R9950
- Brand
- Samsung
- Age
- 1-5 years
I am helping a friend fix a ~3 year old DW80R9950US/AA. Initially, the reflector bar "van" was going back and forth without stopping, he suspected the magnet and replaced it. Then the arm stopped moving, so he suspected the motor.
I ordered a motor, the old one was pretty rusty.. After replacing, everything seems mechanically fine (though the drive belt is a little noisy).
Now the vane moves more or less randomly, and the dishes on the bottom rack are rarely cleaned. I ran a camera inside, and it'll go through its initial tests, but then just goes to the front and sits there for the whole cycle, jets running. The behavior isn't super consistent, and as I don't know what it is suppose to do, I don't know if it is behaving wrong.
I've seen you can get the earlier versions into a diagnostic mode. I would like to know how to do this for this specific washer. Any supporting documentation would be appreciated (can I command the vane to position, read codes, or check that the Hall-effect magnet sensor works?
Apparently I can pay people to come out and look at it, and if it's a 'linear motion part or board' it's covered after the $150 diagnostic fee. Kinda a lame warranty where even seeing if you can use it costs 1/4 of the whole thing. Anyway, I'd like to exhaust my options first, or better understand what's actually wrong.
I ordered a motor, the old one was pretty rusty.. After replacing, everything seems mechanically fine (though the drive belt is a little noisy).
Now the vane moves more or less randomly, and the dishes on the bottom rack are rarely cleaned. I ran a camera inside, and it'll go through its initial tests, but then just goes to the front and sits there for the whole cycle, jets running. The behavior isn't super consistent, and as I don't know what it is suppose to do, I don't know if it is behaving wrong.
I've seen you can get the earlier versions into a diagnostic mode. I would like to know how to do this for this specific washer. Any supporting documentation would be appreciated (can I command the vane to position, read codes, or check that the Hall-effect magnet sensor works?
Apparently I can pay people to come out and look at it, and if it's a 'linear motion part or board' it's covered after the $150 diagnostic fee. Kinda a lame warranty where even seeing if you can use it costs 1/4 of the whole thing. Anyway, I'd like to exhaust my options first, or better understand what's actually wrong.