Samsung Dryer: DV331AGW/XAA will not start. Clicks twice then nothing

[Beau21s]

Model Number

DV331AGW/XAA

Brand

Samsung

Age

6-10 years

We have a Samsung Dryer (Model# DV331AGW/XAA), when we push to start you can hear it click once, twice then nothing happens. The filter symbol pops up briefly then disappears.

We changed the 'Thermal Fuse' as I saw that could've been an issue from a YouTube video, but no luck. Cleaned the filter and tried to start the dryer with the tube removed from the back and still no luck.

Any help would be much appreciated.

Thanks

 

[Jake]

Hi,

I was only able to locate the tech data sheet for this model: https://drive.google.com/file/d/1GOOFMhZTzdaf0VLuZzPJyOoF4TP-xc9K/view?usp=share_link But its quite vague on what else to check when the dryer does not run.

Did you try other cycles and options? Like NO HEAT/AIR DRY cycle? Unplug the dryer for 5 minutes to reset it?

 

[Beau21s]

Thank you so much for the reply.

Unfortunately yes, we tried all other cycles and reset the machine too but no luck.

 

[Jake]

Ok, you also have a Broken belt switch near the bottom of the motor, if the belt is broken or that switch is bad, the machine will not start either.

(Video included in part link):
Samsung 3405-001077 Broken Belt Switch


Watch this video to ohm test it:

Make sure you disconnect power to the dryer before accessing it and ohm testing it. Let us know what you find.

 

[Jake]

Also, you can check the door switch for continuity:

Samsung DC64-00828B Door Switch (AP4578931) - AppliancePartsPros.com

Door switch DC64-00828B / AP4578931 made by Samsung

click.linksynergy.com

https://www.repairclinic.com/Repair-Library/Part-Testing/1306/Dryer-Not-Starting-Three-Terminal-Switch-Testing-Repair-Repair-Clinic

 

[Beau21s]

So. I went through all the steps above and no luck. Ordered a new belt switch, checked and replaced.

When we go to turn it on, the 'filter check' comes on briefly, disappears, two clicks and it goes off. I feel out of my depth at this point.

Thanks

 

[Jake]

That's very odd, I don't know what else to suggest, except the control board causing this problem.

But the control board for this model has been discontinued:

Samsung DC92-00382A Assy Pcb Main;squall Dry (AP4579259) - AppliancePartsPros.com

ASSY PCB MAIN;SQUALL DRY DC92-00382A / AP4579259 made by Samsung

click.linksynergy.com

You can Contact Samsung at 1-800-SAMSUNG (726-7864) to have a authorized tech come out to verify that if you want.